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The Laundry Doctor

The ‘Inn’ Crowd

Originally posted - Nov 16, 2012 One of the most profitable and high-volume commercial accounts a self-service laundry owner can acquire is a small hotel. Typically, such accounts are 20- to 45-room hotels that may or may not have their own laundry facilities – and...

Plan Your Work… Work Your Plan

Originally posted - Jul 18, 2014 When I first got into the laundry business, I was skeptical as to whether or not I needed to write a business plan. However, it was something the SBA required (or at least strongly encouraged), so I went through the process of creating...

Going to the Mat

Going to the Mat

Originally posted -May 29, 2013 Clearly, not everybody wants - or needs - to go to a self-service laundry. However, there are some items that almost everyone needs to get cleaned once in a while that would best be handled by a professionally equipped laundry. One such...

Wash With Wally

Wash with Wally: Hair Dye Stains

One of my commercial accounts is a hair salon. Can you tell me the best way to remove dark hair dye from the white towels my client brings to me? Hair dye can be a real problem because different manufacturers use different types of bases for dyes. Some use a metallic...

Wash with Wally: Thoughts on Free Dry

I own a laundry business that has been in my family for 40 years. Although it does well, someone is building a new self-service laundry just a mile and a half away from my store. I've been considering offering free dry. What do you think about this strategy? I think...

The Business Mind

Are You a Person of Interest?

Become Someone with Whom Others Want to Do Business As an equipment distributor, I have met and interviewed quite a few laundry owners in my 30 years or so in the industry. Some of them are what I would describe as interesting people, while others… not so much. What's...

What’s Your Achilles’ Heel?

Identifying and Correcting Your Inherent Weaknesses Will Make You a Stronger Laundry Owner My guess is that most laundry owners privately think they do a great job and feel they have few, if any, weaknesses. However, if the truth be known, it's very likely they all...

What If Muhammad Ali Owned Your Laundry?

Adopting the Legendary Boxer's Personal Philosophy Can Turn You into a Champion of Business All of the buzz surrounding the recent high stakes Floyd Mayweather-Manny Pacquiao welterweight title fight got me thinking about boxing's heyday in the 1960s and '70s, as well...

Viewpoint

Tech Talk: Streamlining Operations Through Technology

The first day of Clean 2015 in Atlanta wrapped up with a standing-room-only presentation by Brian Henderson, who serves as operations manager for Liberty Laundries, his family's three-store chain based in Tulsa, Okla. This packed educational session was held in the...

A Healthy Obsession

As it is with many, if not most, small-business owners, I'm almost obsessive when it comes to tracking the financial health of my business. From the beginning, I have insisted on collecting daily – first at one location, and now three. Fortunately, with two sons...

Digital Marketing

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