Wash with Wally: Hair Dye Stains

One of my commercial accounts is a hair salon. Can you tell me the best way to remove dark hair dye from the white towels my client brings to me? Hair dye can be a real problem because different manufacturers use different types of bases for dyes. Some use a metallic...

Wash with Wally: Thoughts on Free Dry

I own a laundry business that has been in my family for 40 years. Although it does well, someone is building a new self-service laundry just a mile and a half away from my store. I’ve been considering offering free dry. What do you think about this strategy? I...

Wash with Wally: Sunscreen Stains

Also, Removing Scorch Marks from Dryer Drums and Tackling Tough Iodine Spots I recently had a wash-dry-fold customer bring in several shirts with a distinct rosy stain around the necklines and down the fronts. We’ve determined that the stains were caused by...

Wash with Wally: High Water Bills

I have three laundries, and my water bills are extremely high at one of the stores. What’s the problem? What should I do? I would bet the problem is occurring at one of your older stores. And this problem could be one of two things – the dump valves or the...