Is It Time for an Attitude Adjustment?

How You View the World Has More to Do with the Success of Your Laundry Business Than You May Think “People may hear your words, but they feel your attitude” – John Maxwell, American author and speaker It’s no secret that people are unique in many...

‘Good Enough’ Just Isn’t

When It Comes to Managing Your Laundry Business, Success Is In the Details If I had a dollar for every time I’ve heard a laundry owner say, “Heck, that’s good enough,” when referring to some specific aspect of his or her laundry business –...

Become a Show Off

Grab a Larger Share of Your Market Using Carefully Crafted Television Commercials During the last 15 years or so, I’ll wager that I’ve written, directed and/or appeared in about 50 television commercials to advertise my self-service laundry business – or...

Are You a Person of Interest?

Become Someone with Whom Others Want to Do Business As an equipment distributor, I have met and interviewed quite a few laundry owners in my 30 years or so in the industry. Some of them are what I would describe as interesting people, while others… not so much....

What’s Your Achilles’ Heel?

Identifying and Correcting Your Inherent Weaknesses Will Make You a Stronger Laundry Owner My guess is that most laundry owners privately think they do a great job and feel they have few, if any, weaknesses. However, if the truth be known, it’s very likely they...