by Stephen Bean | Apr 30, 2023 | Highlights, The Business Mind
Here’s What to Consider When Creating Your Laundromat’s Next Promotional Campaign One of the most tried-and-true adages in advertising is that what people hear is more important than what you actually say. After all, humans, by and large, are interpretive organisms....
by Stephen Bean | Dec 22, 2022 | Highlights, The Business Mind
Here’s How to Transform Your Laundry Business – One Customer Referral at a Time “If you provide a great customer experience to current patrons, they will tell others about it.” – Jeff Bezos, founder of Amazon As every entrepreneur knows (or should know) that there are...
by Stephen Bean | Nov 18, 2022 | The Business Mind, Highlights
Why Laundromat Entrepreneurs Take the Risks They Do Starting or buying a business is… well, risky business. After all, research tells us that roughly one-third of all small businesses fail within the first two years. So, why do people do it? What could these...
by Stephen Bean | Nov 3, 2022 | Highlights, The Business Mind
Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....
by Stephen Bean | Oct 7, 2022 | Highlights, The Business Mind
Quiet Reflection on the Future Path of Your Business May Be the Most Important Time You Spend All Week “Inflections points” are those moments in your life where events and decisions conspire to take you in a different direction, thus altering the course of at least...
by Stephen Bean | Jul 26, 2022 | The Business Mind, Highlights
The Key to Success is Knowing When to Quit – And When to Hang On “Never, never, never give up.” – U.K. Prime Minister Winston Churchill, on October 29, 1941, as World War II raged through Europe Winston Churchill was a strong believer that persistence is everything...