Store owners and technicians from across lower Michigan recently attended a Dexter Laundry service seminar and toured a unique self-service laundry facility during an event hosted by distributor Detergent Solutions in the Detroit suburb of Utica.
The two-part service session was conducted by the Dexter factory technician James Scotton, who was accompanied by area sales manager Rick Case. In addition to acquainting attendees with the company’s new C-Series line of washers and dryers, the workshop covered installation techniques and preventative maintenance tips to maximize efficiency and machine performance.
Following a catered lunch and the conclusion of service training, attendees were invited to an open house at the distributor’s nearby Wash Dry and WiFi Laundry – which is the first self-service laundry outlet in the U.S. dominated by Dexter’s vended stack washer-dryers. The facility, which opened earlier this year, also marks the debut of the first multi-coin plus phone pay formatted store in the country, according to Detergent Solutions.
The open house featured behind-the-scenes tours and demonstrations of the Imonex hybrid coin plus phone pay system, as well as manufacturer representatives highlighting the latest product innovations from Hamilton Engineering and Standard Change-Makers.
