‘You Better Have Great Insurance!’

The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...

A Clean Transformation

Practical Advice for Managing Organizational Change within Your Laundry Business – And Helping Your Employees Embrace the Transition I’ve met quite a few laundry owners throughout the years, and they all seem to be on the same quest for more success in their...

AI: Transforming Laundry Day

The Practical Impact of Artificial Intelligence on the Laundromat Industry – From Operational Efficiency to Customer Experience Artificial intelligence is reshaping industries across the board – and the laundromat business is no exception. Although sci-fi visions of...

Spinning Tales of Marketing Magic

How Simple Conversations and Clever Tricks Can Boost Your Business Beyond Just Clean Clothes Imagine strolling through your favorite mall. You know, the one where you always stop for a pretzel or to sneak a peek into that clothing store. As you’re wandering around,...

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One Good Turn Daily

Jan 29, 2015

Originally posted - Apr 04, 2012 Many of us – even the uninitiated – know the Boy Scout motto to "Be prepared." However, few, if any, probably know the Scout slogan, "Do a good turn daily." And, with the day-to-day grind of running an American self-service laundry (or...

Marketing a Rural Location

Jan 29, 2015

Originally posted - Sept issue/2012 Written By: Scott and Penny Williams Laundry Owners Share How They've Grown Their Business in a Small, Tourist Community Until recently, there was no laundromat in the town of Alton, N.H. If members of this 5,300-person community...

Team Building

Jan 29, 2015

Originally posted - Jan 29, 2014 As gloomy national headlines continue to herald the huge numbers of unemployed, laundry owners are provided with a large pool from which to obtain prospective workers. If you're in need of an employee or two, there are many ways to get...

Headlines

How’s Business?

Owners Discuss the Current State of Their Laundry Operations, While Sharing the Specific Indicators They Use to Gauge Success The small-business half of the economy seems to have clawed its way back to a somewhat normal level of economic activity. According to the...

You Become Part of the Fabric of the Community

Philadelphia Laundry Owners Are Changing Lives in the Neighborhoods They Serve The Laundry Café is the creative vision of owners Brian Holland and Tyrone Akins – two former Big Pharma executives who grew up in the inner city and share a commitment of providing an...

Get the Conversation Started

3 Customer-Engagement Tips Designed to Boost Your Store's Digital Marketing Success Economies rise and fall – and, thus, businesses have to weather the good and the bad. At this point, the most recent economic downturn is a few years behind us, but that period brought...

Risky Business

Unless You Regularly Tackle Tough Commercial Laundry Stains, Chlorine Bleach Most Likely is an Unnecessary Risk to Your Wash-Dry-Fold Service I recently received a phone call from a CLA member who had just ruined a wash-dry-fold order. As it turned out, one of her...

Risky Business

Although Biohazard Laundry Poses Some Obvious Challenges, With the Proper Procedures in Place, It Can Become a Profitable Segment of Your Full-Service Laundry Operation One of the biggest decisions you’ll need to make with regard to your wash-dry-fold and...

Yankee Hosts 38th Annual Vended Laundry Trade Show

Gerry Guertin Named SpyderWash Salesperson of the Year A record number of registered attendees – coupled with a throng of store owners and potential investors who registered at the door, as well as experts from all segments of the industry – created a highly energized...

WASH Laundry Names Vice President of M&A, Business Development

WASH Multifamily Laundry Systems, headquartered in El Segundo, Calif., has named Miles Oh its new vice president of mergers & acquisitions and business development. Oh will lead WASH's growth efforts through strategic mergers and acquisition activity and expansion...

Integrity Laundry Solutions Hosts Successful Educational Event

Integrity Laundry Solutions, based in Walla Walla, Wash., recently hosted its first annual Profit Symposium. This educational event - which drew 28 self-service laundry owners and investors from throughout Washington and Oregon - provided presentations and methods for...

PWS Opens New South Gate Headquarters

PWS - The Laundry Company has opened its new headquarters in the Hollydale neighborhood of South Gate, Calif. The new office is located on a 60,000-square-foot lot, which is also home to the local county library. In addition to the complete restoration of an historic...

Chicago Laundry Industry Pioneer Don Tomasian Retires

Joe Frankian Takes the Helm at D&M Equipment Don Tomasian, the founder of Chicago-based D&M Equipment Co. and a 50-year veteran of the commercial laundry industry, has announced his retirement. Tomasian got his start in the industry as a service technician for...

Loomis Brothers Hires New Sales Rep

Loomis Brothers Equipment Co., based in Fenton, Mo., has named Drew Hoselton its new sales representative for the western Missouri and Kansas regions. Hoselton will be responsible for the vended laundry and OPL markets in those regions. "We are very excited to add...

Colorado Distributor to Donate Portion of May Profits to St. Jude

Commercial Laundry Systems of the Rockies, headquartered in Johnstown, Colo., recently announced that it will donate 5 percent of the profits gleaned from its equipment sales during the month of May to St. Jude Children's Research Hospital. Company owner Pete...

This Month's Issue

Artificial Intelligence: Transforming Laundry Day: The Practical Impact of AI on the Laundromat Industry
Store Operations: The Art and Science of Managing Slip and Fall Injuries
The Business Mind: Proven Techniques to Help Manage Your Laundry Business and Its Employees
Women in Vended Laundry: Laundrylux’s Gianna Guerra Shares Her Outlook on the Future of Women in Laundry Leadership
And More…

THE LATEST ON LAUNDROMATS

Industry News

Statewide Laundry Hosts Fall Expos

Statewide Laundry - with offices in Jacksonville, Tampa, Orlando and Miami - recently completed a three-day series of Laundry Improvement Expos. The company kicked off the 2018 shows on September 18 at an all-new venue, the Gaylord Palms Resort & Convention Center...

Two New Opportunities for CLA Members

The Coin Laundry Association has announced two new opportunities for its members to become involved – as speakers and sponsors – with the organization’s upcoming CLA Connect LIVE events in 2019. All members are invited to share their expertise and...

Teeters to Host Open House

Teeters Products will hold its annual open house on November 14 at the company's headquarters in Fletcher, Ohio. This theme of this year's event is "Taking Your Laundromat to the Next Level"- with a focus on next level product performance, efficiency, engineering,...

Laundry Concepts Adds to Sales Team

Laundry Concepts has named David Gradle the newest member of the company's sales team. Prior to joining Laundry Concepts, Gradle spent 10 years working for an automatic door company, where he compiled bids utilizing architectural plans, met with prospects, presented...

Continental Promotes Kilgore to Director of Customer Experiences

Continental Girbau Inc. has promoted Laurie Kilgore to director of customer experiences. In this newly created position, Kilgore spearheads the development and evaluation of strategic, tactical and operational customer engagement plans, programs and initiatives....