‘You Better Have Great Insurance!’

The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...

A Clean Transformation

Practical Advice for Managing Organizational Change within Your Laundry Business – And Helping Your Employees Embrace the Transition I’ve met quite a few laundry owners throughout the years, and they all seem to be on the same quest for more success in their...

AI: Transforming Laundry Day

The Practical Impact of Artificial Intelligence on the Laundromat Industry – From Operational Efficiency to Customer Experience Artificial intelligence is reshaping industries across the board – and the laundromat business is no exception. Although sci-fi visions of...

Spinning Tales of Marketing Magic

How Simple Conversations and Clever Tricks Can Boost Your Business Beyond Just Clean Clothes Imagine strolling through your favorite mall. You know, the one where you always stop for a pretzel or to sneak a peek into that clothing store. As you’re wandering around,...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of the Coin Laundry Association and is trusted by thousands to deliver the latest news and industry-specific topics for laundry owners and professionals.

Life of a Salesman

Life of a Salesman

An Interview with Bryan Maxwell of Western State Design Bryan Maxwell is the senior laundry specialist for Western State Design, a major laundry equipment distributor, headquartered in Hayward, Calif. Maxwell began with Western State in 1988 – selling industrial OPL...

Word to the Wise, Part 2

Word to the Wise, Part 2

Laundromat Owners Share Best Practices for Long-Term Success [This is the second of the two-part feature article. Read Part 1 here.] Several leading laundromat owners share their best business and operational advice, tips and strategies for new store operators and...

Word to the Wise, Part 1

Word to the Wise, Part 1

Laundromat Owners Share Best Practices for Long-Term Success [This is the first of a two-part feature on best practices for new laundromat owners.] Starting a business – any business – can be stressful. It can feel like there are 1,000 things to think about and work...

Headlines

Mr Jeff Expands Footprint in Miami

Miami entrepreneur Sergio Aguirre – the first U.S. franchisee of laundry pickup-and-delivery service Mr Jeff – is expanding his service territory into the Brickell neighborhood of Miami. “Since opening, our Miami franchisee has already experienced early success in...

Anger Management

Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....

‘Cream of the Crop’

Ohio Distributor Focuses on Top-Quality Used and Reconditioned Equipment Triad Laundry Equipment isn’t your typical laundromat distributor. Unlike most companies serving the vended laundry industry, Triad has chosen to focus on the used equipment niche. “There aren’t...

Franchise Hits Major Milestone

Laundry and drycleaning franchise CD One Price Cleaners, headquartered in Oak Brook, Ill., recently announced it had reached a production milestone – washing and folding five million pounds of laundry. CD One Vice President of Marketing Jonathon Reckles credited a...

HappyNest Expands Reach in Southern California

Laundry pickup-and-delivery service HappyNest has expanded its availability to Tujunga, Calif., and the surrounding region through new partner Elite Laundry Center. Based in Tujunga, Elite Laundry now offers HappyNest PUD laundry services to residents and businesses...

LaundroLab Grows Its Corporate Team

Laundromat franchise LaundroLab has announced new additions to its corporate team. They are: David Reeves, chief operating officer; Jason Carache, director of finance and accounting; and Keith Martinez, new store opening project manager. Reeves is an operations...

All You Need is ‘Luv’

Texas Laundromat Chain Champions the LaundryCares Message The LaundryCares Foundation’s early childhood literacy initiative – and its accompanying Family Read, Play & Learn Centers – seem tailor-made for Laundry Luv. In fact, the Texas-based company with...

Localize Your Message

Five Local Marketing Tactics That Can Grow Your Laundry Business Marketing can be a tricky subject to approach. On one hand, you want to attract new customers and gain business. On the other hand, you have a lot of options, information, competing ideas, and most...

Whirlpool Expands Care Counts Laundry Program

While students have been back to in-person learning for about a year, the effects of the COVID-19 pandemic continue to impact attendance rates nationwide. According to the National Center for Education Statistics, 72 percent of U.S. public schools reported an increase...

Minnesota Publication Recognizes Laundromat Chain

For the second year in a row, the Star Tribune has named Tumble Fresh Coin Laundries “Minnesota’s Best” laundromat, based on the publication’s readers’ poll of top businesses throughout the state. “We got really good at what we were doing,” said Stephen Linn, chief...

2ULaundry Expands Business to Tampa

Pickup-and-delivery service 2ULaundry will open a new location on October 31 in Tampa, Fla. It will be the company’s second market after launching in Charlotte, N.C. “Tampa has always been on our roadmap for expansion,” said Dan D’Aquisto, co-founder and president of...

Laundromat Safety is No Accident, Part 2

Here’s How to Keep Your Employees and Customers Safe – And Your Business Compliant with Today’s OSHA Regulations [This is the second of a two-part feature on workplace safety in the laundromat. You can read Part 1 here.] There are some measures that don’t necessarily...

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This Month's Issue

 

  • Artificial Intelligence: Transforming Laundry Day: The Practical Impact of AI on the Laundromat Industry
  • Store Operations: The Art and Science of Managing Slip and Fall Injuries
  • The Business Mind: Proven Techniques to Help Manage Your Laundry Business and Its Employees
  • Women in Vended Laundry: Laundrylux’s Gianna Guerra Shares Her Outlook on the Future of Women in Laundry Leadership
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

CCI, Wash-Dry-Fold POS Unveil Further Product Integration

Card Concepts Inc. recently announced a deeper integration of its LaundryCard and FasCard products with the Wash-Dry-Fold POS system. The update incorporates features previously only available at the CCI X-Changer/Kiosk, which are now also available at the...

Alliance Reorganizes North American Sales Team

Alliance Laundry Systems has announced the reorganization of its sales team in North America. To streamline operations and better serve customers, the team has been divided into three regions – Northeast, Central, and West Coast, which will include Latin America. The...

Curbside Laundries Offers Laundromat Tours

Curbside Laundries is now offering tours of its own Super Suds laundromat in Long Beach, Calif., to store owners who use the company’s software. Super Suds is a laundromat business owned by the founders of Curbside Laundries. The tour provides an opportunity for...

New Financing Service Focuses on Quick Approvals

Clean Laundry Funding has announced the launch of its new financing service for commercial laundry investors and distributors. The company said it plans to offer a fresh take on financing that delivers express approvals and hands-on customer support to help laundry...

Speed Queen Announces Spring Shows

Alliance Laundry Systems Distribution West Region (previously PWS) will host spring shows in March at its three California locations. The shows are geared toward current and prospective laundromat owners considering equipment replacement or expanding to new locations....

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Know Your Place in the Internet Space

Don’t Overlook Online Marketing When Promoting Your Wash-Dry-Fold Business As someone who studied marketing in college and who has always assumed a solid grasp on the art and science of the topic, I now feel myself moving further and further away from truly...

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The Business Mind

Feeling Emotional (Part 1)

Feeling Emotional (Part 1)

How to Use Emotional Intelligence to Better Manage Yourself and Your Laundry Business “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” – Dale Carnegie Until recently, psychologists defined a person’s...

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Wash With Wally

Viewpoint

Better Than Before: Laundries After the Pandemic

In the March issue in this very space, I wrote a column entitled, “A Decade of Transformation.” I began with the following sentence: “Call me crazy, but I like to see other people happy and succeeding.” I then proceeded to lay out a plan for taking a laundry business...

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Digital Marketing

Investing in Online Real Estate

Investing in Online Real Estate

A Look at Some Digital Marketing Options to Help You Build Your Laundromat Business As someone who is in the vended laundry business (or is considering investing in a laundromat), you’re also somewhat – by default – in the commercial real estate business as well....

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.