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Check out the November 2025 issue of PlanetLaundry, the official publication of CLA.
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Featured Articles
Cover Story
2018: A Look Back
Recapping the Past Year… And Taking a Glimpse into the Industry’s Future It’s that time of year again – a time to reminisce about the 365 days gone by – and to try to predict what the next 365 have in store. Everyone does it – from the largest television networks to...
Business Spotlight
Future-Proofing Your Laundry Business
Why documented processes, HR systems, and talent retention build long-term value. By Rich Cruz, MS, SHRM-CP Organizational Consultant | Co-Founder, Harmonious Workplaces When I worked in lockstep with the laundry business community between 2017 and 2021, I met...
Columns
The Business Mind
Know Your Customers
Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
Wash With Wally
Wash with Wally: How to Safely Clean Bar Towels
We have accounts with several large restaurants to wash their bar mops, towels, and rags. I’ve heard of rags and towels – even clean ones – spontaneously combusting. Is there a specific process to help guard against this, as well as a recommended timeline in which to...
The Laundry Doctor
A Change of Heart
The Laundry Doctor Reconsiders His Perspective on the Profitability of the Wash-Dry-Fold Business For 20 years, I’ve warned laundromat owners against letting their wash-dry-fold operations interfere with and encroach upon the self-service end of their businesses....