I currently own two self-service laundries; however, my lease will soon expire at one of my stores, and the landlord has already indicated that he won’t renew it.

Fortunately, I’ve found another location that is suitable, and I’m considering using my current equipment in this new location. The machines are 14 years old but in very good condition. What do you think?

For a number of reasons, I think you should purchase new equipment for this laundry.

First, you have to consider appearance. Newer equipment – even if it’s the same size as the older units – will look bigger and better. Some new machines feature larger doors, and just the overall look of new washers and dryers is simply more appealing to customers.

Second, the new generation of laundry equipment is more energy-efficient.

Third, most new washers include built-in upcharge features, which will enable you to charge more for hot water, longer cycles, higher extract, etc. And that means more profit for you.

Fourth, it’s often easier to secure financing when you’re putting together an entire package that includes the buildout and the equipment under one umbrella – rather than asking a bank to finance plumbing, electrical, heating and ventilation.

Lastly, if you’re putting together a new store, you obviously plan to stay in business for the next 10 to 20 years, and your older equipment won’t last that long.

I use baking soda when doing drop-off laundry, and it seems that my customers’ clothes come out cleaner. Is it just my imagination?

No, it’s not your imagination. Baking soda deodorizes what you’re washing, but it also neutralizes the pH in water, thus allowing the detergent to work more efficiently.

I’m building a new laundry from the ground up, and I’d like your advice regarding what type of roof to install. My other stores have flat roofs, and I’m constantly repairing them. Do I have any other options?

Yes, you definitely have options. Perhaps the best option for your new laundry is called a modified “V”roof. This type of roof is slightly angled, which will allow water to run off from all four sides. It’s more expensive to build than a flat roof; however, in the long run, it’s going to be cheaper to maintain.

I’m currently dealing with water problems at my laundry, and I need help. I have poor water quality, although it apparently meets all of the government standards and won’t get any better. I installed a system that filters the water up to 10 microns; however, even with this filtration system, I’m still experiencing constant “Error on Fill”readings on my machines, which then shut down and cause havoc for both my customers and staff.

All of my machines are five years old. I clean the hose screens and the small plastic screen in the machines, which are still getting clogged up even with my filtration system. This cleaning helps for a while, but then the buildup occurs again.

Although it sounds like your filtration system is doing a good job, you should probably look into adding a water softening system. This type of unit will eliminate hard particles such as calcium, iron and other minerals, which are probably what’s collecting on your screens. Despite filtering your water, other elements are clearly going through – and a quality water softening system is likely the answer to correcting your water issues.

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