Alliance Laundry Systems recently announced that Andy Lubahn has re-joined the company as national service manager. In this role, Lubahn will oversee the regional field service managers and increase Alliance’s emphasis on service training for its customers and business partners.
“Andy’s skill set, experience and customer-focused mindset will bring a fresh take on this role,” said Steve Bowie, director of North American commercial support at Alliance. “He’s committed to helping our customers succeed.”
Lubahn brings 28 years of commercial laundry experience. He started his career in 1994 as a technician for Michigan Laundry Equipment – performing installations, service support and parts ordering. Learning from the ground up provided Lubahn with a well-rounded understanding of the industry and how high-quality installation, service and maintenance can positively impact customer satisfaction.
“I’m excited to deliver tools customers need to be more efficient at servicing and maintaining equipment,” Lubahn said. “I look forward to connecting with our customers and bringing an incredible customer experience.”