Something New is Afoot

by | Nov 30, 2017 | Viewpoint

If you’re reading this, you are – simply by virtue of doing so – among the cream of the crop. You are someone who is willing to dig deep to find every little nugget that can further reinforce your commitment to your chosen place in our industry. More...

Continuing to Do Well by Doing Good

by | May 31, 2017 | Viewpoint

Thank you for the continuing privilege of serving you as the chair of the Coin Laundry Association’s Board of Directors. Here we are at mid-year – our financial results for the first two quarters are in… and summer is upon us. The reports are in from...

Reimagining Our Future Potential

by | Jan 4, 2017 | Viewpoint

Welcome to 2017! I’m honored to be serving as your Chairman of the Board for what I envision will be a historic year for the Coin Laundry Association. For the first time, we are embarking on a comprehensive process to reimagine the future potential of our trade...

Help Your Staff Help Your Business

by | Jan 27, 2015 | Viewpoint

Originally posted – Aug issue/2012 Winning customer service is your self-service laundry’s best competitive advantage. It’s the lifeblood of any business. In fact, you can offer promotions and slash vend prices to bring in as many new customers as...