by Bob Nieman | Jun 3, 2021 | Industry News
Laundry pickup-and-delivery service HappyNest has named Alexandria Messom as manager, customer success. Messom previously served as team lead, customer onboarding at custom sports apparel provider, SquadLocker. “Our customers’ happiness is of utmost importance, as...
by Bob Nieman | Jun 2, 2021 | Featured Articles, Feature 1, Feature 2, Feature 3, Highlights
A Look at the Evolving Full-Service Laundry Business Model Long before COVID-19 turned many – at least for a while – into semi-reclusive shut-ins venturing out only as far as the front porch to retrieve their latest Amazon packages, numerous companies offering...
by Bob Nieman | May 26, 2021 | Featured Articles, Feature 1, Feature 2, Feature 3, Highlights
Multi-Store Owner Explains How Commitment to Early Childhood Literacy Has Boosted Customer Loyalty A laundromat isn’t the easiest type of business in which to create that “warm, fuzzy feeling” for customers. Just ask Daryl Johnson who owns 10 (soon to be 11) Giant...
by Bob Nieman | May 21, 2021 | Industry News
Starchup and Laundry Locker, Inc. (dba Drop Locker) have entered into an agreement to merge the two companies into a new single entity – SUD Systems, LLC. Effective immediately, the two companies will begin to operate as a unified team, sharing the best from each...
by Bob Nieman | May 21, 2021 | Industry News
Rinse, a national brand in drycleaning and laundry delivery, has acquired ButlerBox, a Los Angeles-based drycleaning and laundry provider specializing in locker-based services with multifamily and commercial office partners. ButlerBox is the latest in a series of...