by Mark Csordos | Aug 8, 2024 | Feature 1, Feature 2, Feature 3, Featured Articles, Highlights
Taking the Mystery Out of Customer Service In a former life, I used to sell mystery shopping services. And most of the mom-and-pop entrepreneurs I approached typically had trouble understanding why they needed it. However, they heartily agreed that “large” companies...
by Mark Csordos | May 12, 2024 | Feature 1, Feature 2, Feature 3, Featured Articles, Highlights
How a POS System Can Add Value for You and Your Customers “What gets measured, gets managed.” – Peter Drucker If you already have a point-of-sale system, you know how valuable they are. Unfortunately, many laundromat owners still use paper and pen – and the laundromat...
by Mark Csordos | Feb 25, 2024 | Feature 1, Feature 2, Feature 3, Featured Articles, Highlights
Be On the Lookout for State Grants and Other Free Programs to Help Grow Your Laundry Business Like Dire Straits sang on its classic hit, “Money for Nothing,” I always wondered if businesses really received grants. After all, I’d never known any business owner who said...
by Mark Csordos | Jan 26, 2024 | Feature 1, Feature 2, Feature 3, Featured Articles, Highlights
Don’t Overlook Some of the Tried-and-True Methods for Promoting Your Laundry Services It’s been said that, to be truly noticed, you have to go where everyone else isn’t. I once met the governor of New Jersey and got her autograph at a campaign stop at a local...