Through Your Customers’ Eyes
Taking the Mystery Out of Customer Service In a former life, I used to sell mystery shopping services. And most of the mom-and-pop entrepreneurs I approached typically had trouble understanding why they needed it. However, they heartily agreed that “large” companies...
Future-Proofing Your Laundry Business
How a POS System Can Add Value for You and Your Customers “What gets measured, gets managed.” – Peter Drucker If you already have a point-of-sale system, you know how valuable they are. Unfortunately, many laundromat owners still use paper and pen – and the laundromat...
Money for Nothing
Be On the Lookout for State Grants and Other Free Programs to Help Grow Your Laundry Business Like Dire Straits sang on its classic hit, “Money for Nothing,” I always wondered if businesses really received grants. After all, I’d never known any business owner who said...
The Road Less Traveled
Don’t Overlook Some of the Tried-and-True Methods for Promoting Your Laundry Services It’s been said that, to be truly noticed, you have to go where everyone else isn’t. I once met the governor of New Jersey and got her autograph at a campaign stop at a local...
CLA Business Solutions
CLA is working with select service providers to offer programs and services to help you with your business operations
New Laundromat Entrepreneur
Get this free guide to the laundry industry that will help you navigate your start-up. This is the definitive handbook from the CLA for potential investors interested in purchasing or building a laundromat.