Jack and Mary Lanning
In & Out Laundromat
Lowell, Mass.

Before Getting into the Laundry Business…

Jack was a manufacturer’s sales representative while also managing his parents’ tax services business. Mary is a stay-at-home mom.

Store Opening

December 2015

Business Hours

8:00 a.m. to 9:00 p.m. Monday through Friday; and 7:00 a.m. to 9:00 p.m. on the weekends


One full-time manager and three part-time attendants

Total Square Footage

2,200 square feet

Parking Availability

25 parking spaces

Lease or Own?

The Lannings have a 10-year lease, with two back-to-back five-year lease options.

The Building

In & Out Laundromat was built from the ground up. The construction process took approximately 10 months, from finding and securing the location to opening the doors. The cost of this project, including laundry equipment, was $500,000.

Marketplace Demographics

The store is located in an extremely diverse section of the city, with a large number of Hispanic, Caucasian, African-American and Asian customers, according to Jack Lanning.


Currently, there are three competing self-service laundries within In & Out’s marketplace.

Payment Options

Customers can pay with either coins or tokens. In addition, the store features an ATM.

Washers and Dryers

8 Electrolux 18-pound frontloaders, $2.75-$4.75
6 Electrolux 30-pound frontloaders, $4.00-$6.00
4 Electrolux 45-pound frontloaders, $4.50-$8.50
4 Electrolux 60-pound frontloaders, $6.00-$10.00
2 Electrolux 75-pound frontloaders, $7.50-$11.50
7 Electrolux 30-pound stack dryers, 25 cents for six minutes, or a
$1 token for 30 minutes
4 Electrolux 55-pound stack dryers, 25 cents for six minutes, or a
$1 token for 30 minutes
2 Electrolux 83-pound dryer, 50 cents for eight minutes, or a $1 token for 20 minutes

Water Heating System

NATCO instantaneous water heater

Bill Changers

2 American Changer bill changers

Laundry Carts

8 R&B Wire Products laundry carts

Folding Tables

7 Solomatic folding tables


VCT tile flooring


High-efficiency LED lights

Soap Vending

1 Vend-Rite Manufacturing eight-column soap vending machine, $1.00

Wash-Dry-Fold Service

95 cents per pound; 10-pound minimum


Garment Machinery Co., Needham Heights, Mass., (781) 559-4077

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