Building a New Relationship with Consumers

Customer Service in Today’s Turbulent, Information-Driven World Let’s talk about where businesses are in the world right now. 2020 has been quite a year. And we’re only six months in, which makes everything that’s already happened seem just that much more...
Traditional vs. Digital

Traditional vs. Digital

What Marketing Methods are Right for Your Laundromat in 2020 and Beyond? Digital marketing is the future, right? As someone on the frontlines of digital marketing for the laundry industry, I certainly believe that to be true – but that doesn’t mean you should change...
Deconstructing the ‘App’

Deconstructing the ‘App’

Three Types of Apps Any Business Can Use – Even Yours When you hear the word “app,” you probably think about something on your phone that has a pretty specific use. Something like the Facebook app or your bank app. They’re useful and handy – but, ultimately,...

Thriving in an Urban Setting

Simple, Effective Tactics for Building Business in Today’s Growing Metro Areas The data is clear. Pew Research recently shared that more people than ever are moving to urban areas and the diversity of our nation’s cities is increasing dramatically. For business...
Go Beyond Basic Website Maintenance

Go Beyond Basic Website Maintenance

Three Tips to Help ‘Future-Proof’ Your Business’ Site One of the biggest draws of the vended laundry industry is that it’s “future-proof.” In other words, unless there’s some type of apocalypse that none of us see coming, people are going to need to do their laundry....