by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
In an action arising out of San Francisco, a tenant entered into a written lease with a landlord for a term of five years. The lease contained an option provision, which provided as follows: “Providing the Lessee has faithfully performed all of the terms,...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
The most important asset of your self-service laundry business is your lease. Washers and dryers produce little income in storage or in a parking lot. As you probably know, coin laundry operators are repeatedly advised to enter into long-term lease arrangements,...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer’s...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
As the title character, Harold Hill, in the Broadway musical, “The Music Man,” observes, “Trouble! Right here in River City!” Substitute the name of your hamlet for River City and the message should be clear. In most states, a three-day notice...