On the Front Lines

Originally posted – Aug issue/2012 Store Attendants Discuss the Laundry Business from Their Perspective It’s easy to underestimate the job that self-service laundry attendants perform. However, their duties couldn’t be more significant. After all, if...

Chain Reaction

Originally posted – Oct 30, 2014 One of every four self-service laundry owners today operates multiple locations, according to the Coin Laundry Association’s 2014 Coin Laundry Industry Survey. And that number has risen consistently. Each year, more and...

Internet Marketing

Originally posted – Feb issue/2012 Customers Are Looking For You Online. Can They Find You When was the last time you looked up a business’ phone number in the Yellow Pages? When last did you rely on the knowledge of a sales assistant when looking to make...

Back to Basics

Originally posted – Oct issue/2012 A Look at Some of Today’s Successful ‘No-Frills’ Laundry Operations If you spend any time reading the industry trade magazines, surfing the industry websites or attending industry events, you might be led to believe...

Cashing In on Campus

Originally posted – Oct 27, 2014 Louisiana laundry owner Christopher Chin likes to tell the story of how the father of a Tulane University student eventually came to sign up his son for Chin’s college laundry service. During the previous semester, the...