Less is More
Originally posted – Oct 04, 2012 All five of my laundromats are strictly self-service operations – no wash-dry-fold service, no commercial accounts, no coffee shop. I do just one thing… and strive to do it very well. As small-business owners, we get offered all...‘Tapping’ into Today’s Technology
Orignally posted – Dec 01, 2014 For the most part, our industry is the same throughout from store to store. Each laundromat features basically the same setup: washers and dryers for a set price, folding tables, carts, maybe some vending machines and possibly an...Be Your Own Competition
Originally posted – Sept issue/2012 “I have been up against tough competition all my life. I wouldn’t know how to get along without it.” – Walt Disney Next to vend price, there isn’t a more combustible topic of conversation among laundry...Making a Name for Ourselves
Originally posted – Mar 27, 2012 What is our industry’s brand? I’m fond of the following motto that I derived from the insightful consumer research conducted by the Coin Laundry Association: Our customers want time-savings and convenience in a clean,...Take Notes – And Then Take Action
Originally posted – Aug 15, 2012 Each year, one of the most valuable things a self-service laundry owner can do is attend distributor shows. And please notice that I didn’t just say “your distributor show.” The reason for this is because I...
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