Common Sense vs. Company Policy
The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...Laundry Leases: Exercising Your Option to Renew
The most important asset of your self-service laundry business is your lease. Washers and dryers produce little income in storage or in a parking lot. As you probably know, coin laundry operators are repeatedly advised to enter into long-term lease arrangements,...Some Advice on Giving Advice
A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer’s...‘I’m Behind in My Rent! What’s Next?’
As the title character, Harold Hill, in the Broadway musical, “The Music Man,” observes, “Trouble! Right here in River City!” Substitute the name of your hamlet for River City and the message should be clear. In most states, a three-day notice...When Colleges Offer Free Laundry
A laundry owner located near a state university recently posed an interesting legal question. It seems that the school has begun offering “free laundry” to students residing in its dormitories. And, in fact, this appears to be somewhat of a trend, as an...
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