I Sleep Well at Night

An Interview with Massachusetts Multi-Store Owner Jim Whitmore Jim Whitmore is the owner of three Sunshine Express Laundry Centers, located in Massachusetts’ North Shore region. All three self-service laundries – ranging in size from 1,500 to 3,000 square feet –...

On the ‘Home’ Front

Grow Your Laundry Business by Offering Today’s Homeowners What They Want For years, the general consensus had been that competing self-service laundries shared a finite customer base within a given marketplace. Following this line of reasoning, a new store in...

Up and Running, Part 2

Store Owners Share Their Strategies for Keeping Laundry Equipment in Service and Operating Smoothly [This is the second part in a series on equipment repairs and maintenance.] In last month’s cover story, a number of laundry owners shared their strategies and...