by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee’s performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
As the title character, Harold Hill, in the Broadway musical, “The Music Man,” observes, “Trouble! Right here in River City!” Substitute the name of your hamlet for River City and the message should be clear. In most states, a three-day notice...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
A laundry owner located near a state university recently posed an interesting legal question. It seems that the school has begun offering “free laundry” to students residing in its dormitories. And, in fact, this appears to be somewhat of a trend, as an...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
The most important asset of your self-service laundry business is your lease. Washers and dryers produce little income in storage or in a parking lot. As you probably know, coin laundry operators are repeatedly advised to enter into long-term lease arrangements,...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer’s...