The More People …. The More Dirty Clothes
“Demography is destiny.” – William H. Frey, author of “Diversity Explosion: How New Racial Demographics are Re-making America” In the midst of the New Year’s Eve hoopla, I came across a tweet in my Twitter timeline from the U.S....Open for Business
Originally posted – Jan issue/2012 You’ve searched far and wide for that perfect laundry location or undervalued existing laundromat. You’ve met with every distributor and examined each manufacturer’s spec sheets with a fine-toothed comb before...A Time to Reflect A Time to Move Forward
Originally posted – Dec issue/2012 As I write this column in late October, it seems to be more of a time of positive activity than a time of reflection. I just recently returned from the Coin Laundry Association’s Excellence in Laundry Conference in Palm...Help Your Staff Help Your Business
Originally posted – Aug issue/2012 Winning customer service is your self-service laundry’s best competitive advantage. It’s the lifeblood of any business. In fact, you can offer promotions and slash vend prices to bring in as many new customers as...Vital Signs
Neglect Your Store’s Signage at Your Own Risk Because a laundromat is a self-service business, there is the tendency among some owners to have a “build-it-and-they-will-wash” attitude toward their stores. In other words, the focus is primarily on the...
Guide to Laundromat Payment Systems: Upgrade to Boost Convenience and Revenue
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