by Wally Makowsky | Sep 26, 2018 | Wash With Wally
I’m in the process of building a self-service laundry. I have never been in this type of business before, so I’d like to know what laundry customers want, what attracts them and what keeps them coming back. In my opinion, there are six main elements that...
by Wally Makowsky | Jul 30, 2018 | Wash With Wally
I have a commercial account with a paintball company. However, I’m having trouble removing the odor of the oil-based paint from the towels. Do you have any suggestions? Most of the paintballs used today are not oil-based. Some manufacturers use vegetable oil,...
by Wally Makowsky | Jun 29, 2018 | Wash With Wally
Due to the high cost of water, I recently eliminated the last two rinses on all of my washers. My machines are now set to deliver a prewash, a wash cycle, and one rinse cycle. Did I make a mistake, or is everyone doing this these days? Honestly, I don’t know of...
by Wally Makowsky | May 29, 2018 | Wash With Wally
I’m having trouble removing a musty odor from some of my drop-off customers’ garments. What’s the problem, and more importantly what’s the solution? Most likely, the problem is with the materials that are being used by the garment...
by Wally Makowsky | Apr 27, 2018 | Wash With Wally
I service a commercial account that has just purchased some rather inexpensive, polyester table cloths that wrinkle when washed. Even the client admits that she bought an inferior product.We pre-treat these items, wash them in warm water with Tide (no bleach or...
by Wally Makowsky | Mar 27, 2018 | Wash With Wally
I own a successful coin laundry in a small town in the Midwest. One of my promotions is giving my customers free detergent – all they need Monday through Friday. The problem I have is that some of the customers use too much of the detergent and over-suds the...