Wash with Wally: High Water Bills

I have three laundries, and my water bills are extremely high at one of the stores. What’s the problem? What should I do? I would bet the problem is occurring at one of your older stores. And this problem could be one of two things – the dump valves or the...

Wash with Wally: Unclaimed Garments

Originally posted – Jul 29, 2013 I get a lot of lost and unclaimed articles of clothing at my store. I’m not talking about just a sock or two – I mean complete loads of laundry. I make sure it is clean and dry. Then, I fold and bag it, and store it...

Wash with Wally: Wrinkle-Free Table Clothes

Originally posted – Jun 04, 2014 I service a commercial account that has just purchased some rather inexpensive, polyester table clothes that wrinkle when washed. Even the client admits that she bought an inferior product. We pretreat these items, wash them in...

Wash with Wally: Battling Smoke Odors

Originally posted – Dec 28, 2012 I have a wash-dry-fold customer who is a very heavy smoker. In the winter, it seems that the clothes he brings in are at their worst; even the plastic hamper he brings them in reeks of smoke. I have tried an odor-reducing fabric...