Card Concepts Inc. has added three Level 1 support technicians to the company’s technical support team. They are: Brett Norrell, Tyler Heller and Warren Barnhart.
These new techs will provide full technical support for all CCI product hardware and software for laundromat owners and authorized distributors – Monday through Saturday, 8:00 a.m. – 7:00 p.m. In addition, after-hours emergency support is available under certain conditions.
Norrell attended technical college in Florida and received his CCENT certification; since then, he has continued his education and received his CCNA designation. Heller brings three years of professional IT 
experience to his new role with CCI. And Barnhart, who served as a military police officer with the U.S. Air Force Security Forces, has held several IT positions prior to joining the CCI team.
“We have always been known for having the best support team in the industry,” said CCI President Steve Marcionetti. “This investment in our support department proves our continued commitment to our customers. We welcome Tyler, Warren and Brett to the team and look forward to the positive impact they will make here at CCI.”
