Wayne and Nick Bernaiche
Clean n Green Laundromat, LLC
Glastonbury, Conn.

Business Philosophy and Vision

“Our vision for this store – and the trend we see occurring around the country with other new successful ventures – is that pride in the business, above and beyond customer service, and creating an enjoyable atmosphere for customers are the keys to success,” Nick explained. “It’s a very simple formula.

“When my father and I first began building our store, we researched the market and saw a need for a self-service laundry to meet these customer standards. We care about the environment and believe that the laundry industry is well positioned to become a major benefactor in the coming years, as water and other natural resources become strained due to high demand and low supply. Consumers have long embraced the idea of buying in bulk when it comes to food and other consumables, and we believe this mentally will ‘spill over’ into the laundry business – creating an even greater demand for high-efficiency, large-capacity laundry facilities as people’s consciousness about conservation slowly adapts to the evolving world with which we’re going to face.

“The future is sustainability, efficiency, and a much higher level of respect and stewardship for our natural world. As a laundry community, we can educate our customers every time they are in our stores, and slowly people will come to realize they’re making a smarter choice by saving resources, time and money on their own utilities and repair costs. A great laundromat is an invaluable asset to a community.”

Store Opening

July, 19 2013

Business Hours

7:00 a.m. to 8:00 p.m.

Staff

Two part-time attendants

Total Square Footage

3,000 square feet

Parking Availability

“We have a large parking lot that is mostly empty on the weekends, because the surrounding stores are closed over the weekend,” Nick said. “We have more than 30 parking spots.”

Lease or Own?

10-year lease, with two five-year options under negotiation

The Construction Process

Clean n Green Laundromat was built new from the ground up. The entire buildout process took seven months to complete.

Turns Per Day

“We are currently doing 3.5 turn per day,” Nick explained. “We are hoping to be consistently at 4 turns per day by the end of the second quarter of this year; our growth pattern shows we’re on track to reach this goal.”

Utility Costs

The store’s utility costs represent 16 percent of the business’s gross sales.

Marketplace Demographics

“The demographics are mixed,” Nick said. “We are located on the borderline of two very different socioeconomic towns.”

Competition

There are two other self-service laundries within a two-mile radius of Clean n Green.

Payment Options

Coins, loyalty cards and credit cards

Washers and Dryers

6 Speed Queen 20-pound frontloaders, $3.00
8 Speed Queen 40-pound frontloaders, $5.75
4 Speed Queen 60-pound frontloaders, $8.75
3 Speed Queen 80-pound frontloaders, $11.75
10 Speed Queen 35-pound stack dryers, $1.25 for 30 minutes
10 Speed Queen 45-pound stack dryers, $1.50 for 35 minutes
5 Speed Queen 75-pound dryers, $2.00 for 32 minutes

Water Heating System

AO Smith Cyclone XI water heating system

Card System

SpyderWash card system

Bill Changers

1 American Changer bill changer

Laundry Carts

14 R&B Wire Products laundry carts

Folding Tables

Customized, wood-top folding tables

Flooring

Tile flooring

Lighting

LED lighting

Televisions

3 41-inch televisions

Children’s Play Area

The store has a small, semi-enclosed area, which features kids’ toys and games. “We also have a television where kids can watch cartoons, which their parents appreciate,” Nick explained.

Additional Amenities

“Starting this month, we will be designating one 40-pound washer and one 45-pound dryer as ‘completely hypoallergenic’ for our customers with skin and chemical sensitivities,” Nick said. “We will provide Charlie’s 100 percent biodegradable soap to anyone who wants to use those machines. We also will be selling Charlie’s soap products over the counter. In fact, we’ve already received a great deal of interest just by displaying the soap samples in the store.”

Wash-Dry-Fold Service

$1.25 per pound; 10-pound minimum

 

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