Laundry pickup-and-delivery service HappyNest has introduced Steve Staden as the company’s new head of product and security.
Staden has more than 20 years of experience in software product management and cybersecurity. Prior to joining HappyNest, he served as the senior director of product management at DNSFilter, where he led product management, program management, and UX teams. He successfully delivered capabilities that boosted annual recurring revenue and improved customer retention rates.
His achievements at DNSFilter include the introduction of SIEM integration, the launch into the Pax8 marketplace, and the development of Malicious Domain Protection, a new machine learning detection capability. In 2022, Staden presented at the RSA Conference, speaking on Protective DNS, DNS Encryption, and Zero-Trust.
Staden also has held leadership roles at Wind River Payments and Ipswitch. As chief product officer and chief operating officer at Wind River Payments, he led the product management, customer relationship, and operations teams. He spearheaded the launch of Wind River’s ACH capability, completed a comprehensive refresh of the company’s PCI program, and strengthened partnerships with various payment processing partners. At Ipswitch, he played a pivotal role in the evolution of the MOVEit and WhatsUp Gold product lines, positioning them as core components of Ipswitch’s product portfolio before its acquisition by Progress Software.
Staden earned a bachelor’s degree in computer science and finance from Northern Illinois University. He also holds an MBA from the University of Wisconsin-Madison School of Business and is a Certified Information Systems Security Professional.
“Steve’s vision for innovation and excellence aligns perfectly with our mission to deliver top-notch products and services to our customers and laundromat partners,” said John MacKrell, founder and CEO of HappyNest. “We are excited about the new heights HappyNest will achieve with Steve on the team and are confident that his expertise and commitment will propel our growth.”
