Laundry pick-and-delivery service HappyNest has reported reaching milestones in sales, customer signups, new hires and partner network size. The company is currently servicing nearly 7,000 customers monthly, while averaging 14,000 pickups through 76 laundromat partners across 29 states and Washington, D.C.
Additionally, HappyNest has hired 13 new employees to meet demand, including an 11-person customer support team. The company also recently doubled the square footage of its headquarters to accommodate its growing operations.
According to the company, “growth in Q3 saw HappyNest launder more than 1.2 million pounds and pick up 33,930 laundry bags from customers’ homes.”
Since 2019, HappyNest has expanded throughout the U.S., working with local laundromat partners to provide pickup-and-delivery services. The company offers store owners sustainable marketing programs beyond paid search – including branding and content creation – and a versatile and intuitive consumer mobile app for auto-scheduling, payment and customer requests. HappyNest also provides service area exclusivity to its partners.
“As people’s lives get busier, the demand for pickup-and-delivery laundry services continues to grow,” said John MacKrell, CEO and founder of HappyNest and former multi-store owner of Lighthouse Laundromats. “At HappyNest, we have developed an effective and supportive pickup-and-delivery laundry services business model that is not only profitable for laundromat owners, but also adds significant additional growth during their slow mid-week period.”
