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Headlines
Stay Tuned
Originally posted - Jan 03, 2013 In a recent column, I discussed a relatively new field called neuromarketing, which combines neuroscience and marketing strategies, and is creating off-the-charts excitement and credibility in several business sectors around the world....
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Grease is the Word
Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...
Warming Up to Cold Calls
Originally posted - May 04, 2012 If you're serious about growing the commercial accounts segment of your laundry business, you can't avoid it - eventually, you're going to have to make cold calls on potential clients. Some laundry owners have their drivers handle...
For Rent…
Originally posted - July issue/2012 An Interview with National Apartment Association CEO Douglas Culkin As a self-service laundry owner, your stiffest competition is likely coming from that nearby multi-unit apartment building, which instead should be supplying you...
Fire and Water Restoration
Originally posted - Sep 12, 2012 I get calls from laundry owners all across the country about how to handle garments that either have been through fires or damaged by flooding. And, personally, I've done a good deal of work with a number of fire and water restoration...
The Doctor’s Diagnoses
Originally posted - Dec 27, 2013 I recently conducted a webinar for the Coin Laundry Association, dealing with commercial stain removal. After my presentation, I received a number of great questions from the attendees, so I thought I would share of few of them here...
Control Your Own Destiny
Originally posted - Oct 08, 2013 In last month's column, I wrote about the five biggest mistakes you can make when running your drop-off laundry business. One of the pitfalls I warned against was letting your employees work for themselves – essentially allowing your...
After Disaster Strikes
Originally posted - Oct 05, 2012 Previously, we looked at how fire and water garment restoration can be a profitable niche for some coin laundry owners – as well as how to potentially land this type of work. Now, let's assume that the restoration business has started...
Stain Removal: Back to Basics
Originally posted - Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let's go back to...
Stains Are Not Created Equal
Originally posted - Apr 04, 2014 When it comes to drop-off laundry, there are different levels of wash-dry-fold service. And it's up to each individual owner to define what that level of service should be for his or her particular store. For instance, I recently spoke...
Uniformity
Originally posted - Oct 06, 2014 Many laundry owners looking to add commercial work to their service menu often fail to consider a fairly simple and yet quite lucrative type of account – company uniforms. Yes, it's true that the large commercial cleaners have been...
SPONSORED CONTENT
This Month's Issue
- Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
- Women In Laundry: Haley Gould Finds Perfect Fit
- Company Close-Up: Company Founded to Help Small Businesses Shines
- New Member Spotlight: How Robotics Could Change Laundromat Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Huebsch Names Store Owner of the Quarter
Huebsch has named Teddy Galloway the latest recipient of its Store Owner of the Quarter Award. Since buying his first store in 2002, Galloway has not slowed down in building a stable of 10 locations in south West Virginia and east Tennessee. “Teddy is a prime example...
LaundryCares Foundation Serves More Than 200 Families in NJ
Successful Free Laundry Day Creates Smiles and Goodwill On Thursday, April 13, 2017, the LaundryCares Foundation coordinated a large Free Laundry Day at Dirty Laundry Express in Irvington, NJ. This community event gained increased momentum as the time approached,...
Statewide Laundry Hosts Three-City Road Show Tour
Statewide Laundry Equipment - with offices in Jacksonville, Tampa, Orlando and Miami, Fla. - recently concluded its three-city Spring Road Show tour. The company's spring events kicked off on March 29 in Riverview, Fla., followed by a stop in Orlando on March 30, and...
Laundry Owners Warehouse Hosts Dexter Service School
Laundry Owners Warehouse recently held a Dexter Laundry service school at the company’s headquarters in Ft. Lauderdale, Fla. The educational sessions – conducted in collaboration with Dexter Laundry and led by equipment experts from the Iowa-based manufacturer –...
Industry Veteran James Oman Joins Wholesale Commercial Laundry Equipment SE
Wholesale Commercial Laundry Equipment S.E. LLC, based in Southside, Ala., has partnered with James Oman, an industry veteran who specializes in the industrial and on-premises laundry segments. In his new role, Oman will lead OPL sales in Georgia, as well as provide...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
