PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Don’t Forget to Lock Up
At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...
10 Ways to Irritate Your Customers… Guaranteed!
Originally posted - Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don't get tired, don't take vacations, don't complain and never refuse to wash and dry a load of clothes....
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Headlines
Can a Shareholder be Liable for Corporate Debt?
Although the personal liability of shareholders is generally limited to their investment in a corporation, there are circumstances under which corporate protection from personal liability can be set aside by the courts. The basis for setting aside such protection is...
Before Heading to the Junkyard
In a recent California case, a coin laundry operator took possession of a closed location, which contained a number of washers approximately 20 years old and cannibalized for parts over time. In assuming possession of the location, the coin laundry operator installed...
Before Heading to the Junkyard
In a recent California case, a coin laundry operator took possession of a closed location, which contained a number of washers approximately 20 years old and cannibalized for parts over time. In assuming possession of the location, the coin laundry operator installed...
My Neighbors Tree Offends Me! Can I Get Out the Ax?
So your neighbor has trees. Large trees. Large trees with offending branches and roots. In fact, your local fire department is considering citing you because the branches of one of these offending trees are perilously close to your chimney. One day, you notice that...
Don’t Forget to Lock Up
At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...
The Big Ten
Originally posted - Feb 05, 2014 Most people seem to love lists. Maybe it's because we live in an era of overstimulation, especially in terms of information - and lists tend to bring order to the chaos. Perhaps it's because lists help you remember what you have done...
Keeping the Doors Open
Originally posted - Jun 25, 2012 When it comes to how often businesses fail and how long it takes to fail, it's difficult to separate fact from fiction. Of course, if you listen to the experts, starting a small business seems to be right up there with shark-diving and...
The Times Are A-Changin’… Quickly!
Originally posted - Apr 09, 2012 Once upon a time a myth was perpetuated and accepted that all you had to do was keep your money in the stock market, and you would eventually become wealthy and retire, surrounded by palm trees, at age 65 to a life of ease and luxury....
Thoughts Off the Top of My Head
Originally posted - Nov 17, 2014 By nature, I can be very philosophical. As a result, I'm endlessly fascinated by what others have to say about life and about their personal rules of living. I tend to collect these thoughts and sayings – most of the time forgetting...
What’s In It for Me?
Originally posted - Jun 18, 2012 For the majority of small-business owners, many of the aspects of running their operations just come naturally. However, in most cases, writing technically correct advertising copy simply isn't one of them. In a nutshell, what I mean...
Say What?
Originally posted - Oct 21, 2014 In past columns, I've mentioned that communication is controlled by the receiver – not by the sender. And it is so true. People hear and interpret what others say through a series of built-in personal filters, which include their age,...
More Lessons from the Gift Shop
Originally posted - Feb 19, 2013 Several months ago, I wrote a column entitled, "Philosophers in the Gift Shop." In that column, I mentioned how every Sunday I work in the emergency department of a large metropolitan Detroit hospital. And, within this hospital, there...
SPONSORED CONTENT
This Month's Issue
- Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
- Business Profile: Delivering a Superior
Laundry Experience - Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time - Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
- And More…
THE LATEST ON LAUNDROMATS
Industry News
CLA, DLI Team Up for First-Ever Joint Session at Clean 2017
The Coin Laundry Association and the Drycleaning & Laundry Institute kicked off Day Two of Clean 2017 in Las Vegas with the first joint educational presentation by two of the show's sponsoring organizations in the 40-year history of the event. As CLA President and...
Online Marketing: The 10 Keys to Facebook Success
The first day of Clean 2017 in Las Vegas wrapped up with a jam-packed presentation by digital marketing expert Bonnie Hanson of The Laundry Doctor, based in St. Paul, Minn. Approximately 450 people attended this educational session, which was held in the exhibition...
Coin Laundry Association Salutes Industry Leaders
The Coin Laundry Association has announced two of the recipients of its 2017 Industry Awards. The winners were recognized at Clean 2017, at a special cocktail reception on Monday, June 5, at the Las Vegas Convention Center. The honorees are: Member of the Year – Paul...
LaundryCares Foundation Hosts Free Laundry Day in Las Vegas
On the eve of Clean 2017, the Coin Laundry Association's LaundryCares Foundation hosted a free laundry day in Las Vegas. This event was held from 9:00 a.m. to 1:00 p.m. at the newly opened Las Vegas Coin Laundry #6, owned by multi-store operator Bruce Gilliat. "Free...
Eastern Funding Adds Industry Veteran
Eastern Funding, LLC, headquartered in New York City, has announced that industry veteran Kirk Stone has joined the company. Stone has more than 20 years of experience in commercial laundry equipment lease and loan originations, and has proven to be skilled in...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
