My vinyl tile floor is old and needs to be replaced. I’m considering perhaps ceramic or some other form of decorative tile. What do you think? Are there other options available that you would recommend?

One other great option is to go with a poured resin flooring. This option enables you to be creative with your store, as there are any number of flooring colors and color combinations available. In addition, a poured floor will be less expensive than ceramic tile. Also, it will be safer for your customers and staff – ceramic floors can sometimes get quite slippery when wet; however, with a poured floor, you could add non-slip materials to the color chips within the flooring to make your laundry’s floor relatively slip-resistant.

A seamless poured floor also is easier to keep clean, because there aren’t any grout seams to collect dirt and grime. Plus, with vinyl tile flooring, you occasionally need to wax and re-seal those tiles.

Therefore – when considering cost, safety and maintenance – a poured resin floor very well may be your best option. However, a word of caution: if you decide to install a poured floor, be sure to use a reputable and experienced company to do the job.

I just began offering a drop-off laundry service at my store. It’s been going very well; however, I have one problem with customers who bring in small loads of five pounds to eight pounds. I charge $1.00 per pound, and I lose money when I put five pounds of laundry into my 20-pound washer. What’s the answer?

As you can imagine, this a common problem for most laundry owners who offer drop-off services. The easiest solution to this dilemma is to implement of policy stating the minimum amount of wash-dry-fold laundry you will accept. For many store operators, this minimum threshold is 10 pounds or $10 worth of laundry.

Most of your drop-off customer will understand that need for such a policy.

At my store, we wash football uniforms for the local high school team. Unfortunately, they wear red undershirts, which are bleeding onto the white jerseys.

We’ve tried everything, from soaking the garments in OxiClean to using a peroxide-based pre-treater. We’ve even tried collecting the uniforms and cleaning them as soon as the game is over. But nothing has been able to remove that “pink”color from the white jerseys. Any suggestions?

I would suggest trying a product called Stripeen, which is used to remove “fugitive dyes.” You can purchase this product from your local chemical supplier. And, of course, be sure to follow the usage instructions carefully.

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