WDF 101: Back to Basics, Part 2

Consistently Folding and Professionally Packaging Your Customers’ Garments Are Keys to a Successful Wash-Dry-Fold Business[This is the second in a series on running a successful wash-dry-fold service. Part One appeared in the April issue.]Last time, I discussed...

WDF 101: Back to Basics

Here’s What to Consider Before Launching Your Wash-Dry-Fold Service[This is the first in a series of columns on running a successful wash-dry-fold business.]I’ve been receiving a lot of phone calls lately from new laundry operators just getting into the...

Kaizen: Get Better at Getting Better

Improve Productivity by Embracing This Japanese PhilosophyYears ago, my good friend and fellow store owner Paul Pettefer and I began work on an employee manual. We wanted to create the best possible set of processes and procedures for our businesses and staff...

Pound Foolish

Here Are a Couple of Unique Pricing Models to Consider That May Help You Present and Market Your Wash-Dry-Fold Business I’m always looking for different ways to market and develop a wash-dry-fold service. So, this month, I’d like to discuss a couple of...

Touching Moments

Cut Costs by Limiting the Number of Times Employees Handle Each Wash-Dry-Fold Order Do you mind if we get a little touchy-feely this month? Over the last six months or so, I’ve had numerous conversations with some of my colleagues from all across the country as...