by Editor | May 11, 2016 | Viewpoint
Here’s a look at the complete Excellence in Laundry Conference schedule, including times and locations: Tuesday, May 17, 2016 6:00 p.m. to 7:30 p.m.: Welcome Cocktail Reception (Casa Elar, Ojai Valley Inn & Spa) Wednesday, May 18, 2016 7:00 a.m. to 8:00...
by Editor | May 10, 2016 | Industry News
Speed Queen recently named KeeWes Equipment Co., Inc. its 2015 Distributor of the Year. “KeeWes’ impressive sales performance and customer service have earned them the title of 2015 Distributor of the Year,” said Jim Rosenthal, Speed Queen’s...
by Editor | May 5, 2016 | Industry News
Whirlpool’s Commercial Laundry Division recently added three new team members – Trey Northrup, general manager; Chad Lange, director of sales, service and parts; and Matthew Conn, senior manager of product development and marketing. “Trey, Chad and...
by Stephen Bean | Apr 29, 2016 | The Business Mind
16 Ways to Improve Your Laundry Business – And, More Importantly, Your Customers’ Perceptions of It When was the last time a customer actually blurted out “Wow!” when he or she walked into your laundry for the very first time? My guess is that this...
by Wally Makowsky | Apr 29, 2016 | Wash With Wally
I have a great drop-off laundry business. Up until recently, I had no problems with stain removal. However, last month, I picked up a restaurant account and now wash a great deal of their linen. My problem is that I can’t seem to remove the food oil stains from...
by Jeff Gardner | Apr 29, 2016 | Viewpoint
As we wind down the selection process for the Coin Laundry Association’s 2017 Board of Directors, I’m reminded of the many directors who have donated their time and talents to this organization over the years. Our Board does so much more than just oversee...
by Editor | Apr 29, 2016 | Featured Articles, Feature 1, Feature 2, Feature 3
Owners Discuss the Current State of Their Laundry Operations, While Sharing the Specific Indicators They Use to Gauge Success The small-business half of the economy seems to have clawed its way back to a somewhat normal level of economic activity. According to the...
by Editor | Apr 29, 2016 | Featured Articles, Feature 1, Feature 2, Feature 3
Philadelphia Laundry Owners Are Changing Lives in the Neighborhoods They Serve The Laundry Café is the creative vision of owners Brian Holland and Tyrone Akins – two former Big Pharma executives who grew up in the inner city and share a commitment of providing an...
by Editor | Apr 29, 2016 | Featured Articles, Feature 1, Feature 2, Feature 3
3 Customer-Engagement Tips Designed to Boost Your Store’s Digital Marketing Success Economies rise and fall – and, thus, businesses have to weather the good and the bad. At this point, the most recent economic downturn is a few years behind us, but that period...
by Jeff Gardner | Apr 29, 2016 | The Laundry Doctor
Although Biohazard Laundry Poses Some Obvious Challenges, With the Proper Procedures in Place, It Can Become a Profitable Segment of Your Full-Service Laundry Operation One of the biggest decisions you’ll need to make with regard to your wash-dry-fold and...