Excellence: At a Glance

Here’s a look at the complete Excellence in Laundry Conference schedule, including times and locations: Tuesday, May 17, 2016 6:00 p.m. to 7:30 p.m.: Welcome Cocktail Reception (Casa Elar, Ojai Valley Inn & Spa) Wednesday, May 18, 2016 7:00 a.m. to 8:00...

KeeWes Named Speed Queen Distributor of the Year

Speed Queen recently named KeeWes Equipment Co., Inc. its 2015 Distributor of the Year. “KeeWes’ impressive sales performance and customer service have earned them the title of 2015 Distributor of the Year,” said Jim Rosenthal, Speed Queen’s...

Whirlpool Bolsters Commercial Laundry Division

Whirlpool’s Commercial Laundry Division recently added three new team members – Trey Northrup, general manager; Chad Lange, director of sales, service and parts; and Matthew Conn, senior manager of product development and marketing. “Trey, Chad and...

‘Wow!’ Your Customers

16 Ways to Improve Your Laundry Business – And, More Importantly, Your Customers’ Perceptions of It When was the last time a customer actually blurted out “Wow!” when he or she walked into your laundry for the very first time? My guess is that this...

In the Service of Others

As we wind down the selection process for the Coin Laundry Association’s 2017 Board of Directors, I’m reminded of the many directors who have donated their time and talents to this organization over the years. Our Board does so much more than just oversee...

How’s Business?

Owners Discuss the Current State of Their Laundry Operations, While Sharing the Specific Indicators They Use to Gauge Success The small-business half of the economy seems to have clawed its way back to a somewhat normal level of economic activity. According to the...

Risky Business

Although Biohazard Laundry Poses Some Obvious Challenges, With the Proper Procedures in Place, It Can Become a Profitable Segment of Your Full-Service Laundry Operation One of the biggest decisions you’ll need to make with regard to your wash-dry-fold and...