On the Front Lines

Originally posted – Aug issue/2012 Store Attendants Discuss the Laundry Business from Their Perspective It’s easy to underestimate the job that self-service laundry attendants perform. However, their duties couldn’t be more significant. After all, if...

Cashing In on Campus

Originally posted – Oct 27, 2014 Louisiana laundry owner Christopher Chin likes to tell the story of how the father of a Tulane University student eventually came to sign up his son for Chin’s college laundry service. During the previous semester, the...

Back to Basics

Originally posted – Oct issue/2012 A Look at Some of Today’s Successful ‘No-Frills’ Laundry Operations If you spend any time reading the industry trade magazines, surfing the industry websites or attending industry events, you might be led to believe...

Internet Marketing

Originally posted – Feb issue/2012 Customers Are Looking For You Online. Can They Find You When was the last time you looked up a business’ phone number in the Yellow Pages? When last did you rely on the knowledge of a sales assistant when looking to make...

2014: The Year in Review

Originally posted – Nov 26, 2014 It’s that time of year again – a time to reminisce about the 365 days gone by… and to try to predict what the next 365 have in store. Everyone does it – from the largest television networks to the most niche bloggers. This...

Be a Better Boss

Originally posted – March issue/2012 Are You Doing Everything Possible To Help Your Attendants Build Your Business? Despite a feeble labor market and uncertain economic environment, many American workers are fed up with their work situations and looking to make...

The Next Generation

Originally posted – Nov issue/2012 Building a Successful Multi-Generational Laundry Business Like most self-service laundries, the World’s Largest Laundromat – located in the Chicago suburbs – is a family business. “I’m always telling people...