The Perfect Blend
Originally posted – Jul 16, 2014 I have often thought that, to gain market share, effective advertising is the name but cleverly pairing features and benefits is the game. Not only is this true, but I guess it’s poetic justice as well. There’s old...Spin Some New Webs
Originally posted – May 12, 2014 Isn’t the internet amazing? Just think about it – from your computer or mobile device, you have the ability to explore the world and, along with it, a world of knowledge. It’s virtually limitless in terms of the...At Your Service
Originally posted – Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I’d like to take that customer service topic a bit further and talk about...Grease is the Word
Originally posted – Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...
For Rent…
Originally posted – July issue/2012 An Interview with National Apartment Association CEO Douglas Culkin As a self-service laundry owner, your stiffest competition is likely coming from that nearby multi-unit apartment building, which instead should be supplying...
The Laundry Doctor’s Inbox
Originally posted -Feb 01, 2013 Since I opened my coin laundry, and especially since I started writing for PlanetLaundry, I notice that the Laundry Doctor receives quite of bit of e-mail – from laundry owners and laundry “doers” alike – asking my advice on...
For Rent
Originally posted – Mar 16, 2012 One aspect of the commercial laundry business with which many self-service laundry owners have had great success – and a segment of the drop-off laundry category that all operators should at least consider – is linen...
Going to the Mat
Originally posted -May 29, 2013 Clearly, not everybody wants – or needs – to go to a self-service laundry. However, there are some items that almost everyone needs to get cleaned once in a while that would best be handled by a professionally equipped...
Reaching the ‘Finish’ Line
Originally posted -Mar 01, 2013 There are several ways to bridge the gap between doing “traditional” wash-dry-fold at your store and taking it a step further to offer your customers a more finished laundry product. A lot of laundry owners have bridged that...
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