Reaching Out to Today’s ‘Omni-Shopper’
How to Unify Your Business’ Online and Offline Experiences We’ve been living in an “omni-channel world” for a while now. What does that mean? It means your customers aren’t just looking you up online or finding your ad and making a decision. They’re looking everywhere...
Marketing Fads to Reconsider
When It Comes to Promoting Your Laundromat, Jumping on the Latest Marketing Bandwagon is Not a Great Idea Remember fidget spinners? It seems like 2017 was decades ago, but it’s only been a few years since the spinning fad took the world by storm – then disappeared to...
Looking Forward by Looking Back
Why Marketing Your Laundry Business is Only Going to Get Better The world has changed quite a bit over the last three decades. Heck, it has changed a lot just in 2020 alone. But let’s not go into that here. If you were to take a time machine back to 1990, you wouldn’t...Building a New Relationship with Consumers
Customer Service in Today’s Turbulent, Information-Driven World Let’s talk about where businesses are in the world right now. 2020 has been quite a year. And we’re only six months in, which makes everything that’s already happened seem just that much more...
Marketing During Times of Crisis
Some Promotional Do’s, Don’ts and Considerations as We All Try to Navigate the COVID-19 Crisis It’s easy to get downhearted about the state of the world in the middle of COVID-19’s madness. With social distancing measures, self-quarantines in place and a heightened...
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New Laundromat Entrepreneur
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Create a Standout Customer Experience
Discover tips, tools, and a checklist to upgrade your laundromat’s customer service and create a standout experience.