At Your Service: What Laundry Customers Really Want
Orginally posted – Sep 11, 2013 Attracting and retaining more customers are the keys to any successful business. As a result, figuring out just what it is your laundry customers really want or need to spend their money on – and then giving it to them – is the...Vital Signs
Neglect Your Store’s Signage at Your Own Risk Because a laundromat is a self-service business, there is the tendency among some owners to have a “build-it-and-they-will-wash” attitude toward their stores. In other words, the focus is primarily on the...Teamwork
Originally posted – Jun 25, 2014 [This is the first of a two-part series on ways to build a successful team of laundry attendants.] Perhaps it’s easy for the uninitiated to underestimate the job that self-service laundry attendants perform. However, their...Upwardly Mobile
Originally posted – Oct 02, 2013 On average, adults spend more than two hours every day on their smartphones or using their tablets, according to research by Advertising Age. What’s more, nine out of 10 mobile searches lead to an action, and more than 50...Turning Point
Originally posted – Jun 17, 2014 Erik Sparks has been a professional pilot for more than 20 years, having spent the last 18 of those years flying for a charter airline – Ryan International Airlines. Over the years, Sparks has flown a diverse list of operations....
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