Don’t Forget to Lock Up
At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...10 Ways to Irritate Your Customers… Guaranteed!
Originally posted – Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don’t get tired, don’t take vacations, don’t complain and never refuse to wash and dry a...At Your Service
Originally posted – Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I’d like to take that customer service topic a bit further and talk about...Grease is the Word
Originally posted – Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...
The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make
“Some of us learn from other people’s mistakes; the rest of us have to be the other people.” – Zig Ziglar Whether you’re a seasoned entrepreneur or someone looking to be their own boss for the very first time, the self-service laundry business...
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New Laundromat Entrepreneur
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