Liability Can Be a Slippery Slope
Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...To Disclose or Not Disclose
What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee’s performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought...Lease Option: Future Rent Shall Be Determined By Mutual Agreement
In an action arising out of San Francisco, a tenant entered into a written lease with a landlord for a term of five years. The lease contained an option provision, which provided as follows: “Providing the Lessee has faithfully performed all of the terms,...Common Sense vs. Company Policy
The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...Some Advice on Giving Advice
A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer’s...
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