At Your Service
Originally posted – Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I’d like to take that customer service topic a bit further and talk about...Grease is the Word
Originally posted – Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...
The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make
“Some of us learn from other people’s mistakes; the rest of us have to be the other people.” – Zig Ziglar Whether you’re a seasoned entrepreneur or someone looking to be their own boss for the very first time, the self-service laundry business...Your Store
Avoiding ‘Dogs with Fleas’ Take Advantage of Key Data in the CLA’s New Quarterly Reports to Better Run Your Laundry Business By Tom Rhodes In May 2008, I purchased a rundown laundromat for $25,000 from a part-time operator who wasn’t reinvesting in...
The Card Game
In today’s highly competitive market, there is no business that can afford to lag behind in technology. With smartphones becoming the norm, and various forms of credit and debit cards dominating payment choice, consumers increasingly base their buying decisions...
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New Laundromat Entrepreneur
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