What’s Your Achilles’ Heel?
Identifying and Correcting Your Inherent Weaknesses Will Make You a Stronger Laundry Owner My guess is that most laundry owners privately think they do a great job and feel they have few, if any, weaknesses. However, if the truth be known, it’s very likely they...What If Muhammad Ali Owned Your Laundry?
Adopting the Legendary Boxer’s Personal Philosophy Can Turn You into a Champion of Business All of the buzz surrounding the recent high stakes Floyd Mayweather-Manny Pacquiao welterweight title fight got me thinking about boxing’s heyday in the 1960s and...Listen Here…..
Developing Your Listening Skills Will Help to Make You a Much Better Laundry Owner Open any anatomy book (or just look in the mirror), and you will quickly see that members of the human species have two ears and one mouth. Perhaps the original designer had in mind, as...Attend to Your Attendants
Understanding the Individual Nature of Your Employees Will Make You a More Successful Laundry Owner It is generally accepted that there are – give or take – approximately 30,000 self-service laundries operating within the United States. Therefore, it’s likely...Are You Making Your Customers Work Too Hard?
Like all businesses, self-service laundries succeed or fail for a myriad of reasons. Over the years, I’ve had the opportunity to interview scores of laundry owners – and, when I do, I always ask them why they think they either have succeeded or perhaps not...
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