Know Your Customers

Know Your Customers

Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
Vive La Différence

Vive La Différence

How to Use Diversity Marketing to Boost Sales and Grow Your Laundry Business For a long time, marketing efforts for companies big and small had one major common denominator. Essentially, they all targeted an older, white audience. Years ago, this strategy may have...
Are You Annoying?

Are You Annoying?

Look for Small Annoyances That May Be Bugging Your Customers and Silently Destroying Your Laundromat’s Otherwise Pleasant Atmosphere Believe it or not, you may be inadvertently annoying your laundromat customers without even knowing it. And, honestly, very few of them...
Relatively Speaking

Relatively Speaking

How to Navigate the Minefield of Working with Family Members Years ago, after earning my master’s degree in clinical psychology, I went to work in my father’s foundry business as the company’s director of sales. At the time – and as is likely the case today as well –...
Above the Crowd

Above the Crowd

Thoughts, Tips and Strategies to Help Differentiate Your Laundry Business from the Competition So… you’ve established the “Next Big Thing” in laundromats. You‘re ready to take on all comers and make your millions. You’re amped up. You’re psyched. You’re stoked. You’re...

Subscribe to PlanetLaundry Magazine

Get PlanetLaundry, the most widely read and accessed source of news and information in the coin laundry industry, FREE!
This monthly magazine is written specifically for today’s self-service laundry owners, operators, managers and potential laundry investors.
Subscribe for your free print edition to be delivered to your door, and get the online edition, our weekly newsletter, and periodic eBlasts sent directly to your email inbox.