Listen Here…..
Developing Your Listening Skills Will Help to Make You a Much Better Laundry Owner Open any anatomy book (or just look in the mirror), and you will quickly see that members of the human species have two ears and one mouth. Perhaps the original designer had in mind, as...Attend to Your Attendants
Understanding the Individual Nature of Your Employees Will Make You a More Successful Laundry Owner It is generally accepted that there are – give or take – approximately 30,000 self-service laundries operating within the United States. Therefore, it’s likely...Are You Making Your Customers Work Too Hard?
Like all businesses, self-service laundries succeed or fail for a myriad of reasons. Over the years, I’ve had the opportunity to interview scores of laundry owners – and, when I do, I always ask them why they think they either have succeeded or perhaps not...Dealing with Change (No Matter What Life Throws at You)
Change is Omnipresent, and It’s Not Going Away – Embrace It! “When we are no longer able to change a situation, we are challenged to change ourselves.” – Dr. Viktor Frankl, noted Austrian psychiatrist Did you know that the word...Watch Your Language
[ Originally posted – Feb 17, 2012 Words are extremely powerful in the world of marketing. In fact, I’d argue that nothing is more important. Every word you choose for your advertising will either help you or hurt you. Not many words are neutral in their...
CLA Business Solutions
CLA is working with select service providers to offer programs and services to help you with your business operations
New Laundromat Entrepreneur
Get this free guide to the laundry industry that will help you navigate your start-up. This is the definitive handbook from the CLA for potential investors interested in purchasing or building a laundromat.