The Down and Dirty

Originally posted – May 25, 2012 We’re going to discuss oil and grease – and the tough, nasty stains they leave on our customers’ garments. More importantly, we’re going to talk about how to grow your drop-off laundry business by effectively...

Stains Are Not Created Equal

Originally posted – Apr 04, 2014 When it comes to drop-off laundry, there are different levels of wash-dry-fold service. And it’s up to each individual owner to define what that level of service should be for his or her particular store. For instance, I...

Fire and Water Restoration

Originally posted – Sep 12, 2012 I get calls from laundry owners all across the country about how to handle garments that either have been through fires or damaged by flooding. And, personally, I’ve done a good deal of work with a number of fire and water...

Profitable Pricing

Originally posted – Feb 08, 2012 I get frequent calls from laundry owners asking me how to accurately price their commercial accounts. And the first thing I point out to them is that commercial laundry is a slightly different animal than residential...