Consumer services platform company CSC ServiceWorks Inc. has announced changes to its executive leadership team.
The company’s board of directors has appointed Rod Castellanos as chief executive officer, who has served as co-CEO and been a member of the board since last November.
Castellanos has held several roles with the company since 2017, including chief operating officer.
“I am honored to lead CSC into our next era of growth as a leading consumer services platform company,” Castellanos said. “As an industry leader, you must be obsessed with delivering great experiences for millions of customers who rely on your services each day. I promise that we will put customer needs at the center of everything we do.”
In addition, CSC has promoted Andrew Cloninger to chief operating officer. In this position, Cloninger will report directly to Castellanos and be responsible for ensuring operational excellence across the company through CSC’s One Operating Model initiative.
Cloninger has been with CSC for more than 22 years, holding previous roles including vice president of sales, senior vice president of the Southeast Region, and senior vice president of field operations.
The company also has promoted Eric Rasmussen to chief sales officer. In this role, Rasmussen will lead CSC’s commercial, customer service, and marketing teams.
Rasmussen brings more than 20 years of success leading sales teams at such service organizations as AmeriPride Uniform Services and Waste Management. He joined CSC in 2018, and most recently served as senior vice president of sales.
Sal Niola will continue to serve as the company’s chief financial officer, a position he has held since 2022.
Niola has more than 20 years of financial and accounting experience with companies such as Arrow Electronics and KPMG, a global accounting and professional services firm.
Lastly, Mike Catanzaro has been promoted to chief people officer. Catanzaro will report directly to Castellanos and ensure that CSC’s human systems deliver company results.
Catanzaro joined CSC in 2017, and most recently held the role of senior vice president of HR and talent management – overseeing employee relations, performance, change management, and leadership development.
“Our portfolio reaches more than 100 million consumers per year,” Castellanos explained. “Our leadership and frontline teams are reenergized to innovate and provide best-in-class service and new amenities to our clients and consumers through people and technology.”
CSC delivers technology-enabled laundry services to the multi-family, academic, and hospitality markets.
