Girbau North America recently welcomed Barb Kramer as national accounts coordinator and Paige Paulick as inside sales associate.
Kramer handles multiple duties in support of national accounts sales and customer relations, including order processing, assisting customers with inventory and product inquiries, and generating and distributing reports. Additionally, she supports GNA’s sales team, interfaces with distributors and customers, and forecasts upcoming national accounts needs.
“As a company, we are lucky to have Barb on our team for many reasons,” said Customer Experience Key Account Manager Alivia Murkley. “Her positive attitude, dedication, and hard work shine through in everything she does.”
“What I like most about GNA is that everyone has been so friendly and welcoming,” Kramer said. “It’s the little things at GNA that make me smile.”
Paulick is responsible for managing inside sales and lead-qualification processes, as well as juggling customer relations, product pricing, and reporting duties. She regularly interfaces with end users, distributors, and other GNA staff members; analyzes and reports on industry trends; performs competitive analyses; and assists with product and parts orders and tracking.
She comes to GNA with a strong background in customer service and a proficiency for managing multiple responsibilities simultaneously.
“We are excited to welcome Paige into the GNA family,” noted Pam Kuffel, director of strategic business solutions. “With her experience and personality, we are confident she’ll take the inside sales role to new heights – making it even more effective.”
Paulick maintains she was interested in joining GNA in an entry-level role to gain the skills and experience needed for her to pursue a sales or marketing position. “I liked the fact that GNA has a lot of opportunity for growth but still very much has a family-friendly culture,” she said.