Huebsch has named Tony El-Khouri the latest recipient of its Store Owner of the Quarter Award. El-Khouri completely revamped the self-service laundry he purchased in 2013 – turning Sun Valley Laundromat into a successful and flourishing business within a few short years.
“El-Khouri has a strong work ethic and is dedicated to creating a quality experience for his customers,” said Kathryn Rowen, North American sales manager for Huebsch. “El-Khouri put a lot of hard thought and work into creating the store he has today. From completely remodeling the interior to replacing every machine, all of the decisions he made were to benefit his customers. We’ve been honored to work with El-Khouri and his Huebsch equipment distributor, Laundry Equipment Services Inc., and we look forward to continuing our partnership in the years to come.”
El-Khouri, a computer networker, has worked in the technology industry for more than a decade. In 2007, he began thinking about other business ventures and, after speaking with friends and family, he realized the potential benefits that owning a laundry would provide.
Once El-Khouri made a decision to purchase a laundromat, he waited until he found the perfect location. In 2013, El-Khouri’s brother-in-law found a rundown store in Glen Burnie, Md., and within a few months El-Khouri purchased the store, remodeled it, replaced the equipment and opened Sun Valley Laundromat for business.
Throughout this process El-Khouri not only had the support and help of his family, but he also worked closely with LES, headquartered in Hagerstown, Md.
“LES has been great,” he shared. “I chose to work with them due to their excellent customer service and equipment offering. The advice and guidance Cameron Clark and his team have provided me is invaluable, and I am so grateful for their partnership.”
LES helped El-Khouri determine the perfect mix of equipment for his customers, and they have continued to be a resource when it comes to running his business or educating him on his equipment.
“My customers have been very pleased with the new laundromat and the Huebsch equipment, especially those who visited the previous store,” El-Khouri explained. “Huebsch laundry manufacturer, Huebsch Financial and LES have all been wonderful partners, and I know I will turn to them when the day comes to expand my business and open a new laundromat.”
The Store Owner of the Quarter Award recognizes Huebsch laundry operators who have excelled in entrepreneurism, technology adoption, innovation, and superior customer and community service.
