Huebsch has named Adam Dixon the latest recipient of its Store Owner of the Quarter Award.
Dixon, who decided he needed a career change, closed his chiropractic practice and built Duck River Laundry in Shelbyville, Tenn.
“The laundry Adam opened is an example of the higher quality experience many of our Huebsch store owners are trying to create,” said Kathryn Rowen, North American sales manager for Huebsch. “Adam has really gone the extra mile with this store and has had great success. We are proud to be associated with an owner of his caliber. He certainly has a bright future in our industry.”
Dixon’s goal was to provide an excellent customer experience for visitors to his 5,400-square-foot store. The business, which opened in January of this year, offers a drop-off laundry service in addition to its self-service operation. Open 24 hours, the laundry is attended from 10:00 a.m. to 6:00 p.m. Monday through Saturday, and 2:00 to 6:00 p.m. on Sundays.
Duck River Laundry boasts 60 pieces of equipment, including 20-pound-capacity Huebsch washer-extractors, all the way up to 80-pound models. On the drying side, single-pocket 35-, 55-, and 75-pound units have been installed to get customers through the store quickly and to avoid any potential bottlenecks during busy periods.
Although the store has taken off since he opened his doors, Dixon said he is ready to tap into the technology built into the Huebsch Galaxy control “to spread out the busy time and improve the overall profitability and flow of the store.”
And, according to Huebsch, Dixon’s progress is unlikely to stop there: “Although he’s been in the business less than a year, Adam already loves the industry and knows he’s found his calling.”
