Every Word Matters

The Absolutely Essential Rules for Writing Effective Advertising and Marketing Content In the competitive landscape of advertising and marketing, the power of words can make or break your laundry business’ promotional efforts. Crafting compelling advertising copy...

‘You Better Have Great Insurance!’

The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...

A Clean Transformation

Practical Advice for Managing Organizational Change within Your Laundry Business – And Helping Your Employees Embrace the Transition I’ve met quite a few laundry owners throughout the years, and they all seem to be on the same quest for more success in their...

AI: Transforming Laundry Day

The Practical Impact of Artificial Intelligence on the Laundromat Industry – From Operational Efficiency to Customer Experience Artificial intelligence is reshaping industries across the board – and the laundromat business is no exception. Although sci-fi visions of...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of the Coin Laundry Association and is trusted by thousands to deliver the latest news and industry-specific topics for laundry owners and professionals.

PUD: Your Game Plan for Success

PUD: Your Game Plan for Success

Building and Promoting Your Laundromat’s Pickup-and-Delivery Business Waleed Cope believes that we’ve only just scratched the surface of what residential laundry pickup and delivery can be. “As more and more people incorporate more service-based businesses into their...

Knowing When the Price is Right

Knowing When the Price is Right

Laundromat Owners Share the Pricing Philosophies They Utilize to Keep Their Self-Service Customers Happy – And Their Bottom Lines Healthy [This is the second of a two-part series on vend price strategies for today’s self-service laundry businesses. Read Part 1 here.]...

Building the Basics

Building the Basics

Growing Your Self-Service Laundry Business in a Full-Service World These days, running the self-service portion of your laundromat business can feel a bit like swimming upstream – with the traditional laundromat model at times appearing, at best, quaint and perhaps...

Headlines

Work Smarter, Not Harder

Unlock a New Level of Efficiency for Your Laundry Business with ChatGPT I recently was speaking with a seasoned laundromat operator who had reached a point in her business where she was having difficulty finding qualified applicants to offer wash-dry-fold services....

New Distributor Partners with B&C, Announces Open House

Prairie Commercial Laundry Services, based in Chicago, has announced that it has teamed up with B&C Technologies of Panama City Beach, Fla., to introduce B&C’s new line of commercial vended washers and dryers in Illinois, Wisconsin, Indiana, and Michigan....

HappyNest Adds Laundromat Partner in Virginia

Laundry pickup-and-delivery service HappyNest has expanded its offerings to residents and businesses in and around the Richmond, Va., area through the company’s new partner, Neighborhood Laundromat. The 3,600-square-foot vended laundry provides HappyNest services to...

Speed Queen Spring Show Slated for June 1

Alliance Laundry Systems Distribution – South Region will host its Spring Show on June 1. The event, to be held from 9:00 a.m. to 2:00 p.m., will be held at Victoria Palms RV Resort in Donna, Texas. The show is geared toward current and prospective laundromat owners...

Lucy Doll Retires from Mountain Electronics

After 13 years with Mountain Electronics, Customer Service Representative Lucy Doll has announced her retirement. Mountain CEO Whitney Brasington remembers hiring Doll: “The clinic she was working for was getting ready to close, so she ran a classified ad in the local...

Lavanett Named GNA’s Top Canadian Distributor for 2022

Girbau North America recently recognized Lavanett, headquartered in St. Laurent, Quebec, with its third consecutive Canadian Distributor of the Year Award for exemplary performance in the vended and on-premises laundry markets. Owned by Earl Eichen, Lavanett employs...

ACI Unveils Redesigned Website Promoting Cold-Water Washing

The American Cleaning Institute has launched a redesigned website for its Cold Water Saves initiative, which is a joint effort of ACI and The Sustainability Consortium to promote the power of cold-water washing. Originally launched in 2016, Cold Water Saves aims to...

The Unattended Laundromat

Successful Multi-Store Operators Explain How They Make This Business Model Work for Them For many laundromat owners, building a quality, reliable, and affordable staff has always been the most difficult piece to completing the small-business puzzle. And with lingering...

Wash with Wally: How to Starch Tuxedo Shirts

I’ve recently been offered a tuxedo rental account, which would require me to wash and starch about 400 shirts each week. How do I starch these shirts in my washers? During which cycle would I need to insert the starch? To starch the shirts in your laundromat’s...

Invest in Your Operations

A Look at Chicago-Based Distributor Midwest Laundries From a young age, Jim Schultz was drawn to the idea of owning his own business. And, with a number of family members already involved with the laundry business, he quite naturally became very familiar with the...

Choose Your Words Carefully

Here’s What to Consider When Creating Your Laundromat’s Next Promotional Campaign One of the most tried-and-true adages in advertising is that what people hear is more important than what you actually say. After all, humans, by and large, are interpretive organisms....

SPONSORED CONTENT

Business Solutions

Laundromat Marketing

CleanCloud talks to industry experts about the tactics they use to attract new customers and encourage repeat business in our latest webinar

Watch Webinar

SPONSORED CONTENT

Navigating Tax Season: Laundromat Owner’s Guide

Discover how to manage your store and machines to get closer to a passive business. Download our free guide to remote management!

Download Guide

OFC_plmag_May24_161x211px

This Month's Issue

 

  • Beyond Our Borders: A Look at the International Laundromat Market
  • Business Management: How a POS System Can Add Value for You and Your Customers
  • Guest Feature: Embracing Technology – The Digital Evolution of the Laundromat Industry
  • Women in Vended Laundry: An Interview with Lisa Mahan of Daniels Equipment Company
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

CG West to Host Customer Appreciation Days

Continental Girbau West will host a three-day customer appreciation event on September 12-14 at the company’s headquarters in Santa Fe Springs, Calif. This free event, which will run from 10:00 a.m. to 4:00 p.m. each day, is open to current and potential CG West...

Eastern Funding Bolsters Sales Team

Eastern Funding LLC – a financial lender to laundromats, industrial laundries, car washes, commercial vehicles, and other businesses – has announced that Raina Bass has joined the company as loan officer. Bass, who will focus on commercial laundry financing, joins...

Whirlpool Unveils New Technology Center

Whirlpool Corp. has unveiled a new, 153,000-square-foot technology center in St. Joseph, Mich. The more than $60 million project expands and replaces much of the current St. Joseph Technology Center – and represents the first of a three-phase plan to redesign an...

WashClub Expands DoorDash Partnership

WashClub, a New York-based on-demand laundry and drycleaning service, recently announced the expansion of its partnership with DoorDash to serve laundry customers in the Bronx. The laundry service first launched this offering to residents of Brooklyn and Queens in...

American Trade Magazines Names New Publisher

American Trade Magazines, LLC – the parent company of textile-care B2B publications American Coin-Op, American Drycleaner, and American Laundry News – has announced a change in leadership. Effective August 1, Associate Publisher and National Sales Director Donald...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

The Business Mind

Anger Management

Anger Management

Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....

read more

Wash With Wally

Viewpoint

Who’s Minding the Store?

Who’s Minding the Store?

Businesses all across the United States are desperate for workers these days. The numbers don’t lie. In late April, the Labor Department reported a record 9.3 million job openings. “The worker shortage is real – and it’s getting worse by the day,” commented Chamber of...

read more

Digital Marketing

Online ‘Stain Removal’

Online ‘Stain Removal’

How to Effectively Manage Your Business’ Digital Reputation When you Google your business, what do you see? I’d hope that you’d be viewing your brand at the top of the heap – complete with pages full of five-star reviews, links to helpful content and a sterling online...

read more

Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.