PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Future-Proofing Your Laundry Business
How a POS System Can Add Value for You and Your Customers “What gets measured, gets managed.” – Peter Drucker If you already have a point-of-sale system, you know how valuable they are. Unfortunately, many laundromat owners still use paper and pen – and the laundromat...
‘You Better Have Great Insurance!’
The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...
A Clean Transformation
Practical Advice for Managing Organizational Change within Your Laundry Business – And Helping Your Employees Embrace the Transition I’ve met quite a few laundry owners throughout the years, and they all seem to be on the same quest for more success in their...
Headlines
‘You Better Have Great Insurance!’
The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...
A Clean Transformation
Practical Advice for Managing Organizational Change within Your Laundry Business – And Helping Your Employees Embrace the Transition I’ve met quite a few laundry owners throughout the years, and they all seem to be on the same quest for more success in their...
‘Stop Being Shocked By What Women Are Doing…’
An Interview with Minnesota Laundry Owner Britt Frandsen Britt Frandsen is the owner and operator of Clothesline Laundromat, based in West St. Paul, Minn. Frandsen has owned Clothesline since 2018. In addition, she has worked in swimming education, managed the staff...
Whirlpool Partners with Organization Bringing Washers to Communities in Need
Whirlpool has partnered with international grassroots organization, The Washing Machine Project, to deliver washing machines to those in low-income and displaced communities around the world, according to a report in the Detroit Free Press. In the first five years,...
HappyNest Continues to Expand PUD Availability
Laundry pickup-and-delivery service HappyNest expanded its availability in 20 states across the U.S. in 2023. To meet the growing demand for laundry PUD services, the company launched new partners in such markets as Tucson, Indianapolis, Austin, Tampa, Memphis, and...
AI: Transforming Laundry Day
The Practical Impact of Artificial Intelligence on the Laundromat Industry – From Operational Efficiency to Customer Experience Artificial intelligence is reshaping industries across the board – and the laundromat business is no exception. Although sci-fi visions of...
Spinning Tales of Marketing Magic
How Simple Conversations and Clever Tricks Can Boost Your Business Beyond Just Clean Clothes Imagine strolling through your favorite mall. You know, the one where you always stop for a pretzel or to sneak a peek into that clothing store. As you’re wandering around,...
Curbside Laundries Launches Text Message Marketing Module
Laundromat management software provider Curbside Laundries has introduced its new text message marketing module, which is now available to all of the company’s clients using its wash-and-fold POS and pickup-and-delivery software. According to the company, the...
CleanCloud Reaches Business Milestones
Entering its 10th year in business, laundry industry software provider CleanCloud recently announced it has hit a couple of major milestones signaling the company’s continued growth. The software provider has topped 10 million customers worldwide who have benefitted...
Laundroworks, Cents Join Forces
Business management platform Cents and loyalty card payment system provider Laundroworks have joined forces. The companies have teamed up by pairing Laundroworks’ on-machine payment system with Cents’ full-service laundry point-of-sale and business management system....
PayRange Sues CSC ServiceWorks for Patent Infringement
Payment solutions provider PayRange Inc. has filed a patent infringement lawsuit against CSC ServiceWorks, the largest U.S. operator of laundry machines in multi-family housing and college dorms. PayRange is seeking damages estimated to be in excess of $108 million...
Laundry Industry Mourns Jerry Schantz
Set-O-Matic founder Jerry Schantz recently passed away at the age of 90. Mr. Schantz had been involved in the commercial laundry business since his teen years, serving the industry in several facets – from the distribution of washers and dryers to the manufacturing of...
SPONSORED CONTENT
This Month's Issue
- Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
- Business Profile: Delivering a Superior
Laundry Experience - Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time - Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Alliance Distribution Expands West Region with New Acquisition
Alliance Laundry Systems has acquired the distribution assets of Bestway Laundry Solutions, headquartered in Corona, Calif. The distributorship is a leading provider of UniMac on-premises laundry equipment. “California is an area where we see excellent potential for...
Wash-Dry-Fold POS Partners with Burq, Adds On-Demand Delivery Network
Wash-Dry-Fold POS – a provider of point-of-sale and operational management solutions for laundromats across the United States – recently partnered with on-demand delivery platform Burq, to offer laundromat owners the largest laundry delivery network in the country,...
Laundry Industry Mourns Bob Cowen
Laundry industry pioneer Robert Clifford Cowen, an ownership partner in B&C Technologies, passed away peacefully at his home on September 13 at the age of 102. Cowen began his career in 1956 as an engineer and quickly became a driving force in the commercial...
Eastern Funding Hosts Successful Workshops in California
Eastern Funding continued its Laundry Business Workshop series in Los Angeles and Orange County on September 10 and September 11. Both events drew strong groups of attendees, which included laundromat owners, prospective investors, and other laundry industry...
EVI Announces Cash Dividend
EVI Industries Inc., headquartered in Miami, has announced that its Board of Directors approved a special cash dividend of 31 cents per share on EVI’s common stock, a 10 percent increase over the amount of the special cash dividend paid by EVI last October. The...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
The Perfect Complement?
Here’s How Linen Rental Can Be a Profitable Addition to Your Full-Service Laundry Business One of the easier and more profitable opportunities for vended laundry owners who service commercial accounts – which a number of operators, including myself, have ventured into...
The Business Mind
Anger Management
Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....
Wash With Wally
Wash with Wally: Cleaning Ceramic Tile
I have 5,000 square feet of ceramic tile in my laundromat. It has a non-slip surface that is hard to clean. What is an effective, inexpensive way to clean it without adding more soap and leaving streaks? Most ceramic floors should be cleaned with an acid-based...
Viewpoint
Let’s Go! Let’s Grow!
As PlanetLaundry Editor Bob Nieman asked (and answered) in this column last month, “Has 2020 sucked? Yes, without a doubt.” I think we can all echo that sentiment. However, the stage is set to put 2020 behind us! As your CLA Chairman for 2020, I stated last March that...
Digital Marketing
The Anatomy of a Successful Landing Page
Follow These Guidelines to Help Grow Your Pickup-and-Delivery Laundry Service Managing your fleet of vehicles is an important part of building a winning pickup-and-delivery service. But it’s just one piece to the puzzle. The question I always like to ask laundry...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
