Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

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Be Your Own Competition

Jan 29, 2015

Originally posted - Sept issue/2012 "I have been up against tough competition all my life. I wouldn't know how to get along without it." – Walt Disney Next to vend price, there isn't a more combustible topic of conversation among laundry owners than competition. In my...

Making a Name for Ourselves

Jan 29, 2015

Originally posted - Mar 27, 2012 What is our industry's brand? I'm fond of the following motto that I derived from the insightful consumer research conducted by the Coin Laundry Association: Our customers want time-savings and convenience in a clean, safe environment...

Take Notes – And Then Take Action

Jan 29, 2015

Originally posted - Aug 15, 2012 Each year, one of the most valuable things a self-service laundry owner can do is attend distributor shows. And please notice that I didn't just say "your distributor show." The reason for this is because I personally go to several...

Headlines

Is Now the Time to Upgrade Your Laundry?

Laundry owners got an early Christmas present this past December, when the Protecting Americans from Tax Hikes Act of 2015 was signed into law. This new law permanently (until further notice, at least) expanded the Section 179 deduction limit to $500,000....

Wash with Wally: Commercial Ironing, Scented Detergents and More…

My wash-dry-fold and commercial laundry businesses are going very well and my attendants are busy all day. However, I recently landed a contract with a security company to do their shirts. This client wants the shirts washed and ironed. Unfortunately, I've been having...

CG West Announces Spring Profit Symposium

Two-Day Event Scheduled for May 11-12 in Southern California Continental Girbau West - a subsidiary of Continental Girbau Inc. based in Santa Fe Springs, Calif. - will host its fourth annual Conference of Champions Profit Symposium on May 11-12. The event - scheduled...

Business Bio: Jennifer Haley’s Coin Laundromat

Jim Adams Jennifer Haley's Coin Laundromat Canton, Ohio Before Getting into the Laundry Business… Adams was a sales representative for Consolidated Freightways for 18 years and Con-Way Freight for eight years. Store Opening July 2009 Business Hours 5:00 a.m. to...

Liquid Assets: The Business of Water

A Look at the Factors That Impact Your Laundry's Rates Imagine Manhattan under almost 300 feet of water. Not water from a hurricane or a tsunami, but purified drinking water – 2.1 trillion gallons of it. That's the amount of water researchers estimate is lost each...

How Effective is Your Digital Marketing?

Laundry Owners Can Accurately Track Their ROI by Focusing on Brand Awareness, Customer Acquisition and Customer Retention Flush. Have you ever felt this happening to your marketing dollars? Where did they go? Many laundry owners are curious about investing more into...

Creating an Emotional Connection

Chicago-Area Owner Tom Benson Discusses the Customer-Focused Programs That Set His Business Apart from the Crowd Ten years ago, Tom Benson reopened the doors to his rebuilt and renovated laundry business, World's Largest Laundromat, after it had been destroyed by a...

Creating an Emotional Connection

Chicago-Area Owner Tom Benson Discusses the Customer-Focused Programs That Set His Business Apart from the Crowd Ten years ago, Tom Benson reopened the doors to his rebuilt and renovated laundry business, World's Largest Laundromat, after it had been destroyed by a...

Meeting the Demand for On-Demand Laundry

Here's a Look at Four of the Industry's Leading App-Based Players Last month, I touched on the growth of app-based, on-demand laundry businesses, along with the general public's increased awareness of such services. In this column, I'd like to discuss a few of the...

Laundry, Real Estate Veterans Partner on New Brokerage Service

Wash Broker to Serve Chicago-Area Vended Laundry Market Laundry and real estate industry veterans Robert Renteria and Joe Hollendonner recently announced that they've joined forces to create Wash Broker, Ltd., a laundry brokerage service based in the Chicago area....

Western State Design Names New Vice President

California-Based Distributor Promotes Todd Hyrn Western State Design, Inc. has promoted Todd Hyrn to vice president. Most recently, Hyrn served as director of operations for the company and has been a member of the WSD management team for 25 years. "The company has...

IPSO Adds Belenky to Distribution Network

Long-Time Distributor to Serve Vended, OPL Customers in Northern Ohio IPSO recently added Belenky Inc., based in Akron, Ohio, to its distributor network. The company will now offer IPSO's complete line of vended and on-premises laundry equipment to customers in the...

This Month's Issue

Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
Women In Laundry: Haley Gould Finds Perfect Fit
Company Close-Up: Company Founded to Help Small Businesses Shines
New Member Spotlight: How Robotics Could Change Laundromat Industry
And More…

THE LATEST ON LAUNDROMATS

Industry News

Laundry One Announces Spring Service Seminars

Laundry One will host basic and advanced service schools for vended laundry operators this spring at the company’s training center in Canal Winchester, Ohio. The basic service seminar will be held from 9 a.m. to 4 p.m. on April 3, while the advanced session is...

Alliance Laundry Systems to Acquire Commercial & Coin Laundry Equipment Co.

Alliance Laundry Systems has reached an agreement to purchase Commercial & Coin Laundry Equipment Co. The deal is expected to be finalized for closing in early March. Headquartered in Gulf Breeze, Fla., CLEC recently expanded into the Texas market and is one of the...

Statewide Laundry to Represent Speed Queen in Georgia and the Carolinas

Speed Queen recently expanded the territory of Statewide Laundry Equipment, headquartered in Miami. The distributor will now represent the brand in portions of Georgia, North Carolina and South Carolina. “Statewide has represented the Speed Queen brand with...

A Second ‘Language in the Laundromat’ Location Opens in Chicago Suburb

A second laundromat in the Chicago suburb of Elgin, Ill., has installed a bookcase, books and signs encouraging families to turn the downtime during the washing and drying process into a learning and literacy-building experience for their children. The second...

Electrolux, Laundrylux Announce Development Collaboration

Electrolux Professional, the professional products division of global appliances manufacturer Electrolux, is collaborating with Laundrylux, the North American importer and distributor of Wascomat and Electrolux branded professional laundry equipment, to develop...