PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Doing Double Duty
How to Maximize Revenue with Full-Service, After-Hours Work Savvy laundry owners often glean revenue from multiple services, even when it means processing full-service work after hours. Although growing the full-service side of your laundry business will take time, if...
A Lease You Can Live With
Industry Professionals Share Tips and Strategies for Successful Lease Negotiation Securing an optimal lease is crucial for laundromat owners, impacting both financial stability and operational success. In the competitive landscape of commercial real estate, especially...
Through Your Customers’ Eyes
Taking the Mystery Out of Customer Service In a former life, I used to sell mystery shopping services. And most of the mom-and-pop entrepreneurs I approached typically had trouble understanding why they needed it. However, they heartily agreed that “large” companies...
Headlines
Industry Mourns Bill Brooks
William “Bill” Brooks, who served the laundry industry for more than 30 years, died last month at the age of 62. Brooks attended Berlin High School in Berlin, Wis., then Concordia College in St. Paul, Minn., where he played football. While studying at Concordia, he...
CSC ServiceWorks Appoints Chief Technology Officer
Laundry services provider CSC ServiceWorks Inc. has announced Andrei Girenkov as its new chief technology officer. Girenkov will lead CSC in strengthening and securing the company’s core digital systems, managing its payment technologies, and building on CSC’s...
The Power of Promotions
Unleashing Creative Tactics to Keep Your Business Buzzing Laundry owners are always seeking innovative ways to attract and retain customers. And one effective strategy is the use of promotions that not only drive traffic but also foster community engagement. By...
Hynes & Waller Wins Top Speed Queen Honor
Speed Queen has announced Hynes & Waller as the winner of its 2023 Distributor of the Year award. The Maryland-based distributor earned Speed Queen’s top honor for exceptional sales performance last year, as well as exemplary representation of the brand in their...
EVI Acquires O’Dell Equipment and Supply
EVI Industries Inc. has completed the acquisition of O’Dell Equipment and Supply, LLC, a distributor of commercial laundry products serving the vended and on-premises laundry industries. O’Dell, based in Jeffersonville, Ind., is EVI’s 28th acquisition in the...
UniMac Honors Top Distributor
UniMac recently announced that Southeastern Laundry Equipment Sales has received the brand’s 2023 Distributor of the Year award. Southeastern, headquartered in Marietta, Ga., has been a leader in the on-premises laundry market since 1976, serving clients in a variety...
SBA Disaster Loan Funds Exhausted, Agency Hopes to Secure Additional Funding in November
On October 15, the U.S. Small Business Administration announced it hit its limit for the disaster loan program. Along with SBA disaster centers, the loan application portal will remain open, and the SBA is encouraging those impacted to continue applying for these...
Rethink Laundry Marketing
Six Creative Strategies to Help Boost Your Business Without Breaking the Bank I love it when the brands I regularly interact with surprise me with deals on products from other businesses. It’s like a hidden treasure chest of options I never thought I’d explore. Just...
The Unlikely Path
Cents’ Sivan Salem Discovers Passion and Purpose in the Laundromat Industry Sivan Salem is currently based in New York City and serves as director of product operations for Cents. After graduating from UCLA with a bachelor’s degree in communication studies, Salem...
LIG Health and Wellness Roundup
LIG Solutions, who CLA works with to provide members with healthcare options, has articles to help expand health and wellness awareness. • LIG Health And Wellness Round-Up – Fall 2024 Edition: a series of seasonal articles which you might find helpful • Produce You...
CLA Introduces Cash-Back Mastercard
CLA recently unveiled the CLA World Elite Business Mastercard, a financial solution crafted to cater exclusively to the distinctive financial needs of laundry owners. The CLA card offers up to 2.1 percent unlimited cash back on all purchases, 3 percent cash back on...
Elevating the Laundry Experience
Multi-Store Owners Launch Their First High-Speed Laundromat A new, 9,000-square-foot laundry recently opened in Rockford, Ill. – bringing a high-rental, low-income area renewed vitality and customers a quicker, more pleasant laundry experience. Kevin and Cindy Olson,...
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This Month's Issue
- ‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
- Business Management: Generate Additional Income Through Greater Market Penetration
- Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
- New Member Spotlight: How Laundry Labs Plans to Change the Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Aloha Laundry Life Acquired, Rebranded as kathy ireland Laundry
MainStreetChamber Holdings, a provider of intellectual property and brand licensing, recently acquired Dirty Laundry Solutions LLC, doing business as Aloha Laundry Life, and rebranded the company as kathy ireland Laundry. The company will focus on laundromat license...
Onnera Group Names New Head of Marketing
Onnera Group – an international business group providing equipment solutions worldwide, including laundry equipment – has appointed Dawn Nagle its marketing director in North America for the Fagor and Domus commercial laundry brands. With more than a decade of...
Cents Launches Call Center for Laundry Businesses
Business management platform Cents has launched Cents Assist, a call center and customer experience solution designed exclusively for laundry businesses. This new service combines AI-powered technology with human expertise to improve how laundry businesses handle...
Publication Recognizes Eastern Funding’s Karen Tennant
Karen Tennant, vice president of risk management for Eastern Funding, has been named to Monitor’s list of Top Women in Equipment Finance for 2024. The recognition highlights Tennant’s contributions and leadership within the industry, showcasing her dedication and hard...
CCI, PayRange Settle Patent Allegations
PayRange, a developer of mobile payment solutions for unattended retail, and laundry payment technology provider Card Concepts Inc. have reached a settlement in a patent infringement lawsuit brought by PayRange against CCI. As part of the mutually agreed-upon...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Ozone Examined…
A Look at What Ozone Can Do for Your Laundry Business Since the COVID-19 outbreak, laundromat owners now more than ever have focused on creating safe, clean environments for their customers. As a result, ozone as a laundry additive has been gaining a lot of industry...
The Business Mind
Are You Annoying?
Look for Small Annoyances That May Be Bugging Your Customers and Silently Destroying Your Laundromat’s Otherwise Pleasant Atmosphere Believe it or not, you may be inadvertently annoying your laundromat customers without even knowing it. And, honestly, very few of them...
Wash With Wally
Wash with Wally: How to Safely Clean Bar Towels
We have accounts with several large restaurants to wash their bar mops, towels, and rags. I’ve heard of rags and towels – even clean ones – spontaneously combusting. Is there a specific process to help guard against this, as well as a recommended timeline in which to...
Viewpoint
Not Your Father’s Laundromat Buildout
When it comes to building a new laundromat these days, it’s a whole different ballgame that it was 35, 25 or even 15 years ago. I can remember when all I needed was a clean, hand-drawn, to-scale plan with an architect’s stamp – and I could get a building permit within...
Digital Marketing
Home Sweet Home
How to Make Your Laundromat Feel Like Home to Your Customers… No Matter Where Home May Be Last summer, I decided to jet off to the Mediterranean. I thought it’d be cool to pick up a little bit of every language before I went. Trust me, my Italian was more spaghetti...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
